Virginia Dealerships - Brown's Fairfax Mazda of Fairfax Virginia
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Brown's Fairfax Mazda Sales Reviews

  • 10570 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (844) 468-0347
  • Chat with Dealer

Sales Reviews

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Sales Rating Great job! Written by Kwandyang on 08/12/16 09:52:16 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Larry Evans, is extremely attentive and kind. I received great customer service. He made buying a car a great experience!
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Dealer Response

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Larry was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Trey Rodgers – GM... Read more

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Sales Rating They treated me like a roach Written by lovemazda2 on 05/18/16 12:39:30 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Apparently this dealer doesn't respect young and female customers like me. I did a lot of research online and compared different offers. Brown's Fairfax Mazda had good reviews (how is that possible?), and they sent me a really good deal so I went there. It was a Saturday afternoon but surprisingly o...
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Sales Rating No-nonsense operation Written by LastYearsModel on 03/14/15 07:40:46 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

When I first sent out my inquiry via Edmunds.com, Browns was the first to respond, and gave the most comprehensive and straightforward answer. So I came there first. They continued to inspire confidence on my visits, and Renee stayed patient as I took 4 months to decide on the exact car!
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Dealer Response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Brown's Fairfax Mazda commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions... Read more

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Sales Rating My new Mazda 3 Written by Curtisb17 on 03/13/15 10:20:29 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The help of understanding the entire process of pricing was important. The timely manner I was helped and also the knowledge from the sales person and the financial manager was excellent! Very good experience with Brown's Mazda!
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Dealer Response

Curtis, Thanks for your outstanding review! We're glad to hear that our team was knowledgeable and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Sarah was the best! Written by johnstona27 on 09/18/14 02:41:25 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My sales consultant was Sarah Arnold, and she was awesome. She stuck her neck out for me with all that USAA/Mazda b.s. and went above and beyond. I'm sure it was stressful for her, but she was always so nice, and she really knew what she was doing. She needs a raise, or a bonus or something. Or both...
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