Service Pohanka Lexus of Chantilly Car Dealership Chantilly Virginia | Edmunds
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Pohanka Lexus of Chantilly Service Reviews

  • 13909 Lee Jackson Hwy
  • Chantilly, VA 20151 (map)
  • (877) 365-6520
  • Chat with Dealer

Service Reviews

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Service Rating Great service center By chang_m13 on 05/26/17 09:58:44 AM PDT
Recommend this dealer? Yes

Lagii Moore did a great job . I came in for 65 k routine service . I had to take a trip for next morning, needed tires . I waited on new waiting area while relaxing on massaging chairs my lexus was serviced and tires installed within promised time frame
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Service Rating Lexus Service By dancross on 05/23/17 04:57:39 AM PDT
Recommend this dealer? Yes

Shane at Pohanka Lexus always does a great job getting me in and out. I just brought my car in for routine service and was only there for 45 minutes. Nice waiting area as well.
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Service Rating Outstanding service experience By RileyS_17 on 04/27/17 08:02:51 AM PDT
Recommend this dealer? Yes

Fred Earl has been my service advisor for the past 5 years. He always is in a great mood and always offers me a great customer service experience. He takes the time out to make sure what is needed for my IS-250 and answers all of my questions. Fred Earl truly makes coming to get my car serviced a go...
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Service Rating Awesome By 2008ISF on 04/26/17 08:28:01 PM PDT
Recommend this dealer? Yes

5 yrs later I still service my car and have a really nice experience. I was treated professionally. Mr. Earl was the name of the guy who helped me and he didn't pressure me into buying repairs I didn't need.
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Service Rating flexible hours By LEXUS_OWNER on 12/22/16 03:58:54 PM PST
Recommend this dealer? Yes

I bring my Lexus at Pohanka for every couple months when it needs service . The service departent is open until 11 pm and it is very convienent for me . Very nice waiting area with snack and wi-fi . I usually sit and wait while i read my book . For this visit Ms Moore was extra helpful and set m...
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