Virginia Dealerships - Pohanka Lexus of Chantilly of Chantilly Virginia
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Pohanka Lexus of Chantilly Sales Reviews

  • 13909 Lee Jackson Hwy
  • Chantilly, VA 20151 (map)
  • (855) 837-7580
  • Chat with Dealer

Sales Reviews

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Sales Rating Ganbat was fantastic!! Great buying experience! Written by ConorNicholson on 08/23/17 10:03:26 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I purchased an LX 570 coming off lease from Pohanka Lexus and we worked with Ganbat Dorj. Ganbat is the most honest car salesman I have ever worked with and he's incredibly easy to work with. He never tried to pressure us at any point during the process and even dropped the car off at ou...
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Sales Rating Heavy sales tactics to make sale Written by saleshg on 08/01/17 09:18:33 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought RX350. Heavy sales pressure tactics. After refusing their offer and leaving the showroom, kept getting calls at home. We were called back with assurance of more discount. Nothing happened, except pleading/forcing us to buy the car, because sales person had spent several hours with us. Never t...
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Sales Rating Bait and- switch pricing Written by Zrecoo1907 on 03/23/16 12:17:19 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was negotiating with many dealers in my search for a 2016 Lexus RC350. My results were narrowing to 2 or 3 when I finally call Pohanka Chantilly as they have one of the best deals for me. I was texting back and forth with Zack and his manager was there. Everything seemed okay until we starting dis...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Service Department Written by A2theeJ on 08/21/15 12:05:28 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Pohanka Lexus service department extremely caters to its clients. From the moment you pull up to your final review of the invoice. Been working with James Manikath for about 10 years now and we appreciate his dedication to getting the job done correctly the first attempt.
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Sales Rating Exceptional Customer Service Written by vagirl2 on 06/19/15 07:26:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Normally, I dread going to the dealership for service because I always know that it will take all day and cost more than I would want to spend. Surprisingly, I took my car in for the routine maintenance and was very pleased with the exceptional customer service that I received from my service repres...
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