Service Pohanka Acura Car Dealership Chantilly Virginia | Edmunds
Print | Edit this listing

Pohanka Acura Service Reviews

  • 13911 Lee Jackson Hwy
  • Chantilly, VA 20151 (map)
  • (888) 674-8955
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016, 2017

Service Reviews

Sort By:
Service Rating Better than any other Acura Dealer in the area By DammitCas on 11/16/17 02:30:54 PM PST
Recommend this dealer? Yes

I took my 2007 MDX in for some service. Had some previous recommendations from Radley Acura that I was unsure of (that's another story). I asked them to take a look, and they said they would. They actually brought me out to my car and showed me what was going on and what was important, and explai...
Read the full review

Service Rating Will not honor CPO warranty By disappointed2 on 10/27/17 09:30:51 AM PDT
Recommend this dealer? No

My vehicle was brought 3 times to Pohanka Acura for a CV joint that is leaking a significant amount of grease. Each time the grease was cleaned off and I was told no problem found only oil residue. I brought it to a third party shop and received confirmation that the joint was bad and now needed rep...
Read the full review

Service Rating Great service By BKing_1 on 04/12/17 10:46:06 AM PDT
Recommend this dealer? Yes

We bought a used Honda Civic last month from Pohanka Acura and we had an issue with State Inspection, When we came again to Pohanka Acura, Phillip helped us fixing our car in a day and We have not even spent a penny for that service. He offered us good customer service through out that purchase. He...
Read the full review

Service Rating Leslie Ruiz is the Best By ajfinch7 on 12/10/16 04:38:50 AM PST
Recommend this dealer? Yes

I have owned Acura's since 1993 with the purchase of a Vigor. All in all I have had positive results, but the Pohanka service experience exceeds the norm. Keep up the great work Pohanka and Ms. Ruiz!
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service Dept By DJC14 on 04/28/15 09:01:30 AM PDT
Recommend this dealer? Yes

Drake Shaw helped make this service smooth, quick and convenient.
Read the full review

ADVERTISEMENT
ADVERTISEMENT