Service Brown's Chantilly Mazda Car Dealership Chantilly Virginia | Edmunds
Print | Edit this listing

Brown's Chantilly Mazda Service Reviews

  • 4155 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • (877) 879-4313
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Excellent service By cviscomi on 05/24/18 09:45:09 AM PDT
Recommend this dealer? Yes

I enjoyed the complimentary car wash and vacuuming. Everyone was cheerful and courteous. I got excellent service with the Mazda coupons and my problem was resolved promptly.
Read the full review

Dealer Response

Thank for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Brown's Chantilly Mazda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you... Read more

All Comments (1)
Service Rating Great Service By fredgerow on 02/10/18 02:56:06 AM PST
Recommend this dealer? Yes

The service staff at Brown's Chantilly Mazda are the best I've ever worked with. Always professional, very friendly, treats customers like they are family, and very knowledgeable about Mazda's and cars in general.
Read the full review

Dealer Response

Thanks for your perfect review, Fred! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do... Read more

All Comments (1)
Service Rating Happy By AshleyT1 on 02/04/18 11:15:26 AM PST
Recommend this dealer? Yes

They are good at keeping me informed about what I will need in the future. My car engine, at 130k miles, still feels almost like new. They keep me updated about deals. I enjoy the wait time catching up with emails. Like having wifi. The staff turnover rate seems very very low. Hope that means that t...
Read the full review

Dealer Response

Thank you for taking the time to leave this review, Ashley. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Robert Deva... Read more

All Comments (2)
Service Rating Service at Brown's Chantilly. By MyintSoe on 11/27/17 06:50:40 AM PST
Recommend this dealer? Yes

Friendly and efficient. Plus the snacks served. The dealership was clean and the courtesy washing and vacuuming of the car was excellent.
Read the full review

Dealer Response

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Rober... Read more

All Comments (1)
Service Rating Service Excellence By DionnaCrown on 11/21/17 12:20:33 PM PST
Recommend this dealer? Yes

my service person, Austin, always goes above and beyond to make sure all of my cars (3 mazdas) are taken care of. I appreciate his attention to detail and the service I receive whenever I am there.
Read the full review

Dealer Response

Hi Dionna and thanks for the great feedback! We're very happy that Austin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Robert Devaux - GM - robert.devaux@brownscar.com

All Comments (1)
ADVERTISEMENT