Service Ourisman Ford Lincoln Car Dealership Alexandria Virginia | Edmunds
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Ourisman Ford Lincoln Service Reviews

  • 6129 Richmond Hwy
  • Alexandria, VA 22303 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Very Satisfied By joeshirey1 on 11/25/17 07:02:29 AM PST
Recommend this dealer? Yes

Great experience. I felt welcomed and they were very friendly. The appointment took longer than expected, but over all I was very satisfied.
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Service Rating Great customer service By OldTown05 on 11/09/17 04:26:19 AM PST
Recommend this dealer? Yes

The woman...forgot her name that took my call and scheduled my appointment was very helpful and pleasant. Thank you
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Service Rating Oil change and tire rotation By rhgregory on 10/11/17 04:27:36 AM PDT
Recommend this dealer? Yes

I recently moved here and needed an oil change and tire rotation. The service went well but I was asked if I wanted to change spark plugs too, which I did during my last service in TX. It would be nice if Ford service centers had a centralized record keeping system so that all Ford locations could...
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Dealer Response

Thank you for leaving us your feedback giving our dealership such a high star rating! We can assure you that we would never recommend any service that we did not feel was either necessary or beneficial to your vehicle. If you have any questions regarding the s... Read more

All Comments (1)
Service Rating September Service By Dueski6 on 09/15/17 05:50:38 AM PDT
Recommend this dealer? Yes

Service was excellent. I did feel the need to get the vehicle processed into the system was too hasty, my concerns were not fully addressed. Overall an excelent experience.
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Dealer Response

We work hard to find you the right vehicle that is perfect for you! Thanks again for your business! Take care!

All Comments (1)
Service Rating Great customer service By Mtheidi1 on 09/11/17 06:14:01 AM PDT
Recommend this dealer? Yes

The service is always outstanding, but Chris really provided above and beyond this time!
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