Virginia Dealerships - Ourisman Chrysler Jeep Dodge Ram of Alexandria of Alexandria Virginia
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Ourisman Chrysler Jeep Dodge Ram of Alexandria Sales Reviews

Sales Reviews

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Sales Rating 2017 Ram 1500 Big Horn Crew Cab 4X4 Written by JR_RAM_2017 on 03/08/17 07:18:33 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This experience was outstanding from the General Manager, the Salesman, the financial person all the way down to the person who prepared the vehicle for delivery to me. They were very helpful in guiding me through the entire purchasing process, answering all the questions that I had. They were also...
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Dealer Response

Thanks for sharing your experience! We were more than happy to help you out through the buying process!

All Comments (1)
Sales Rating Painless Auto Shopping Written by ALEXJEEP on 03/05/17 08:01:04 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great, hassle-free experience to turn in our Jeep and find a new Jeep Renegade. Our salesman took care of us, and we had streamlined service in the finance/leasing office.
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Dealer Response

We're pleased to hear this, Alex, as we want our customers to have an amazing experience while they're in our care. Thank you for telling us about your satisfaction and that you're enjoying your new Jeep. Congratulations!

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Terrible service. Go somewhere else. Written by jkb8 on 01/22/13 03:30:18 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We made a purchase through the Military New Car Sales program and made arrangements to pick it up at Oirisman. We made an appointment over two weeks in advance however, I don't think that meant anything to them. The vehicle was not even on the lot when we arrived. It wasn't washed or ready in anyway...
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Sales Rating Poor buying experience Written by unhappy2014 on 01/17/13 05:45:59 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Explained to salesman options that were wanted on the new car, but was put into vehicle that did not meet all criteria and was promised things that could not be delivered after deal was completed. Make sure you receive everything in writing from your salesman as they do not follow through with what ...
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Sales Rating Go somewhere else Written by jmurphync on 04/28/12 04:15:56 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The sales guy was nice enough but the service is awful. They sales guys can offer the world but if something isn't right they can't really do anything. If it weren't close to my house, I would have went someplace else, and now I wish I had.
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