Ourisman Chevrolet Buick GMC of Alexandria Service Reviews
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Ourisman Chevrolet Buick GMC of Alexandria Service Reviews

  • 1800 Old Richmond Hwy
  • Alexandria, VA 22303 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Piss Poor Customer Service By rockchalkjha on 09/08/16 11:22:04 PM PDT
Recommend this dealer? No

I paid for clear coating for my new vehicle and when I picked up my car after having it serviced for its 5000 mile checkup, it was filthy and told I should come back when we have more time to clean it. I attempted to reschedule a clean up along with my complaint that the navigation system was faulty...
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Dealer Response

I’m very displeased to hear that you had a negative experience with us. I’d like to apologize for any inconvenience you may have experienced during your visit, as we strive to please all of our guests. Rest assured, we take customer feedback very seriously and... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating RIP-OFF By jim482 on 08/19/11 04:06:31 PM PDT
Recommend this dealer? No

Service advisor Jim (James) is a [violative content deleted]!!!!!! Quoted me 1500.00 for service until I got my fleet service involved. The price was almost cut in half. He also misled my fleet service by saying my vehicle was not towed in when it was him who had to locate the keys the tow truck had...
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