Best car buying experience with Carlo at MB AlexandriaWritten by mercedes12benz on 01/15/14 11:04:04 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I bought my ML350 from Carlo Genao at Mercedes Benz of Alexandria. This was the best car buying experience I ever had! Since it was a large and important purchase, I took my time in researching the vehicle, options, pricing, and dealership. In all the phases of my research, Carlo consistently impressed me and beat all the other dealership. He's patient, knowledgeable, kind and gave you personal attention as a friend. I didn't feel any pressure at all. He helped me fully explore the vehicle, try out various of configurations, and gave hint to many features that's not obvious but useful. Carlo knew how different people like to purchase their car differently, and he accommodated my way with a eager and sincerity to help. I felt I was in charge, and was treated fairly, honestly and with high respect. And best of all, Carlo matched the best price I could find. It was a frankly a no-brainer to purchase my custom build ML from him. After a quick enough wait, Carlo delivered the car to me in a privately kept garage. When I first saw it, I was totally awed by what a marvellous car it turned out to be. And the fact it was purchased along with such a enjoyable experience make it even more special and wonderful! Thank you Carlo, you are simply the best! And I will full heartedly recommend Carlo to anyone who's interested in a Mercedes. You need to try it to believe it, and you will find all the surprises, nice ones.