Lindsay Lexus of Alexandria

I would not recommend them for service, the dealership was fine but not the service. Overcharge for everything, and includes a fee that was explained to me that it goes to operating costs of the garage which is the cost of doing business if there is overhead you factor it in. My issue is that when bringing in for last service they charged my credit card multiple times and tied up almost $1000 direct from my account (bank card) in the banks waiting to be voided and re-credited to my account. The manager there at the time said they would take care of my next maintenance which was to my understanding the 60K mile checkup. When I take it in they say no it was for the 55K which is literally just kicking the tires and topping off fluids and not needed. I told them that that was not the commitment that was made to me was, but since the manager is no longer there they are not honoring it. willing to give a credit of 55K of $130 towards the 60K mile. SO no if they are not going to honor the commitments of the Service Manager at the time then no I could not recommend the use of their service station, as I have been terribly inconvenienced at the time of my last servicing with my credit card and now by not honoring their commitments.