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Customer Reviews of Action Automotive

37 sales Reviews
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5 out of 5 starssales Rating

Best Car experience ever

by Nari on 12/24/2019

This was one of the best customer service, quality assurance and overall communicative experiences I’ve ever had. Ben, Ally and team were so professional caring and kind. Ben even went above and beyond working through the night to make sure my application was processed. This transition was more than than smooth, and action automotive was more than accommodating having driven from Jersey. I have never experienced such quality service and I highly recommend and will vouch for this business and now extended family any day! They are integral and truly care about their customer. They are honest and supportive in every way. There was no question unanswered, no shortcuts, and no schemes. Everyone was upfront and honest. Ben also made sure that I got the best deal for my buck INCLUDING warranty! I am truly satisfied with my purchase and experience. I will be sending all of my friends there way! You truly do not want to miss out on such superb service and even better vehicles. Thanks again action Automotive!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Smoothest transaction ever

by Miguel on 08/26/2019

This was by far the best car buying experience I have ever had. From driving onto the lot, I was greeted from three different gentleman. I worked with Ben he was very professional, down to earth, and realistic. I had in mind exactly what car I wanted, But I found something better. I purchased a Mercedes Benz not knowing that I actually could afford this. In the future I will only purchase from this dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Happy Mom and Grandmother

by Dimitrasarak11 on 06/19/2019

Wow extraordinary experience...My mom and I never felt more comfortable and taken care of by the action team including Ben, Farooq and Judd. I've been to many dealerships and none made us feel at home and actually taken care of. They were able to find some beautiful cars for me and my mom and financed them both a Ford Escape and a Nissan at super low payments. You guys treated us like family and now we consider you apart of ours!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome

by Amanda on 06/02/2019

BEN SHABIB is Awesome, and the absolute best. He was so patient, caring, and understanding to my desires and wants. We were in there for a total of 4 hours he shared his snacks with us, provided different financing options that would satisfy me to the best of my benefit. I definitely recommend this dealership nice quality cars, low mileage, and awesome staff with great personalities and patience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Extremely Happy w/ this Dealership

by Jocelyn on 05/06/2019

After experiencing multiple dealerships Action Automotive was by far the BEST dealership I've gone to. I am 21 years old (first time buyer) and Action Automotive truly took care of me. The staff was great and super reliable. I highly recommend this dealership to everyone. Also I was able to get my first dream car at a great price. Happy to say I am a proud owner of Subaru WRX!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent customer service

by JazzMoore on 03/30/2019

I was in search for a new car to get out of my old car loan. Ben with Action Automotive really helped me out a lot and got me into the vehicle I came to test drive. The process was very fast, easy and the customer service was excellent. I couldn't have been more pleased with my decision to go to this dealership and would highly recommend it to anyone in the market for purchasing or selling a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Straightforward and Professional, Good Used Dealer

by Dylan on 03/24/2019

Purchasing my vehicle through Action Auto was straightforward and professional, and Ben kept in communication throughout the process to ensure I was fully informed and satisfied with my purchase. While there were some small mistakes with the initial paperwork, everything was sorted out quickly and I always was kept in the loop.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience

by sbaker32 on 03/15/2019

From beginning to end the service provided at Action Preowned Cars was easy and stress-free. We arrived knowing which car we wanted to test-drive based on a listing on Car Guru. The car was available and as described and we drove it off the lot that day. Ben was trustworthy and explained all the paperwork/financing which I appreciated as a first-time car buyer. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by BradH4132 on 03/15/2019

Action Automotive and their staff were all kind and professional. As a first time car buyer they made the car buying process easy and informative. I personally dealt with Ben and he really took the time to sit down with me and go over all the different options they had along with different financing plans that they offered. I could tell he wanted the best deal for me. I would highly recommend Action Automotive to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Words seem inadequate...

by SDR on 02/22/2019

to relay my level of satisfaction with my purchase process. The entire staff from administrative to the mechanic to the sales staff were extremely friendly, courteous, professional and knowledgeable. It was my first time not buying a vehicle from the MB dealership and I couldn’t have asked for a better experience. The process exceeded my expectations and they offer vehicle maintenance. Ben is awesome - as is Action Automotive!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Reliable and Trustworthy

by LoPrice2015 on 02/20/2019

BEN is AWESOME, professional and most of all TRUSTWORTH. I purchased a Honda Accord with LOW MILES and REASONABLY PRICE. DERRICK the financial advisor was also GREAT. I would highly recommend this dealership to any and everyone you won't be dissatisfied

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Very satisfied

by nahom_2008 on 02/14/2019

I got an excellent buying experience at action pre owned. I recently purchased my lovely Mercedes car from Ben. He had the best customer service and he is very professional. Thank you Ben and all the staff. 100%recomend this place.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Amazing Service! Ask for Ben!

by Adam12345 on 02/13/2019

Ben was amazing! Truly wonderful service! The car I bought was wonderful. Ben truly did take care of me and everything he said he would do, he did and was truly kind through the whole process! I truly recommend anyone to come here of they are looking to purchase a car! I've been to many dealerships and this one was completely honest with me and took care of any issues I've had with the car. Truly wonderful people. Amazing and kind people, I love this place and wish to do service here again! Ask for Ben Shabib, he is truly so kind. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by Kristen on 01/01/2019

I purchased a used 2017 Hyundai Tucson from Ben for a great price and had a nothing but pleasant experience. I definitely recommend them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Why didn't I shop here sooner?!

by NoelM. on 11/25/2018

After shopping around for several weeks and visiting multiple other dealers, I finally contacted Ben with Action Automotive, and I really regret not doing it sooner! None of the other dealerships were at all prepared for a customer who did the research, knew exactly which features and vehicle they wanted, and already secured financing. Ben was sensitive to my insanely busy work schedule, and the entire staff at Action Auto was ready to roll the moment we set foot on the lot - the vehicle I wanted was readily available for me to look over, was warmed up and ready to test drive, and Ben was happy to accept my info packet to run the numbers while I checked out and test drove the car. He was even able to beat my bank's interest rate on financing, saving me a bunch of money! Overall, this was absolutely the smoothest, fastest purchase ever, and I DEFINITELY recommend shopping with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great customer service and a beautiful inventory of vehicles

by B.Ash on 11/06/2018

I recently bought a vehicle and the customer service was perfect. I researched and picked out a vehicle online, and Ben Shabib, sales manager, was terrific. He was knowledgeable, friendly and proficient with the process. It was obvious that everyone, including the owner, took pride in their service and the vehicles on the lot. I would not hesitate to purchase another vehicle from them. B. Ash Connecticut

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Delighted with my recent car purchase !

by Rosemarie on 10/09/2018

I'm delighted with my recent car purchase from Action Preowned Cars. The car is immaculate, even at 3 years old, it is only the odometer that tells you it is not a brand new car! Ben was great explaining all the features to us and he knew all the nuances in such detail.... I was impressed. I really enjoyed the efficiency of this 'small' used car dealer, where Ben could talk the cars, the financing, the closing, etc. and didn't need 5 people in other parts of the building to go and discuss our deal and get on with it. Ben couldn't have been nicer to work with. The attention to detail from the cars, to the customers, and even how the employees were talked to, etc., just goes to show this company is a head of what else is out there. I recommend you try them out! Action Preowned Cars was the 5th and final place I went to, to finally settle on a car, and glad I did! Thank You!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Action Automotive Strikes Again !

by Clbh4101 on 10/06/2018

It was my pour luck that led me to Action Automotive. No word of mouth or fancy ads; just Cargurus. I purchased my first car from Ben. (What an honest salesman) I then became interested in a Range Rover several years later. I had one on order with Carvana and just like that, Ben and his team surpassed the offer from Carvana and now I’m a new owner of a Range Rover Evoque thanks the Action Automotive. I hope this review will help someone else find their dream car because Action Automotive will make it happen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ben's your Guy!!!

by BJPitts07 on 09/28/2018

Ben is the most honest salesman you'll ever meet. He has great customer service skills and he makes sure satisfied before purchasing. Great guy!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Extrodionary Customer service!!

by Annoymus on 09/28/2018

I recently purchased my vehicle here from Ben at Action Automotive I couldn’t be any happier Ben made sure I pulled off the lot with something very nice and spacious for my family and I!! I would highly recommended purchasing your vehicle from here they have really nice care you won’t be disappointed!!!! Great customer service!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

ML 350

by eboonura on 09/11/2018

It was great working with Ben, he got me in the car that I wanted at an extremely reasonable price and definitely work with me on my upside down trade-in so that the deal can happen. Thanks again, five star, great selection, will recommend you guys to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

Action Preowned Cars are proud to offer our customers an incredible selection of used cars for sale! Tons of used cars all priced thousands below retail is what you can expect to find when shopping at Action Preowned Cars! Action Preowned has grown tremendously since its humble beginnings in 2008 in Alexandria, Virginia. With our recent partnership with Capital One Auto Finance. All deals get done! The Action Automotive family continues to experience incredible success and exponential growth because we have never forgotten our humble beginnings, which are firmly rooted in the business model that places top-notch customer service and reasonably priced quality used cars. Contact us today for your very own used car. 703-780-0660

What sets us apart
We only sell quality vehicles. Our vehicles undergo 150 point inspection, insuring no mechanical issues, nor cosmetic issues. We offer wholesale pricing on our vehicles.
Amenities
Complimentary Drinks
Instant Financing
Complimentary Coffee
Collision Repair/Body Shop
Express Service
Languages Spoken (5)
English
Panjabi
Arabic
Spanish