Mark Miller Toyota
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Nice sales experience. None of the pushiness that I despise
Written by 02/03/2018
onI recently bought a 4Runner here and had a very nice experience. I have bought a number of cars over the years at various dealerships, and I typically do not really like the experience at any of them. I really do not like salesman and sales managers treating me like THEY are going to SELL me something. Instead I want to choose what I want to BUY without being pushed. "What is it going to take to make you a sweet deal and get you into this car TODAY?" I hate even going to car dealerships because I do not want them to call me and hassle me if I'm not immediately ready to buy. I also hate being pushed to buy nonsense add-ons by finance managers (like the one at another major dealer in the area that tried to get me to buy undercoating on a new vehicle, pushed me into buying some prepaid oil changes that I did not want and I have found hard to use, and added a charge for overpriced door edge guards (about $125 that were never part of the initial deal and are on Amazon for $10). What I want is to get a fair price, be treated with courtesy and professionalism, get my questions answered, and then I think about what I want to do, and I choose what I want to buy. And, when I buy, I want the process to be efficient, I want to get things set up and get out of there.
My experience at Mark Miller with salesman Kyle Rasmussen met all of these expectations for me. He found me the vehicle I wanted, the price was fair, and the process efficient with none of the salesman pushiness that I despise so much. I drove up from Utah County for this purchase, and I will do it again the next time I purchase a Toyota.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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mmt_crelations on 02/05/2018
Dealer Response
Thank you so much for the review, and I'm so happy we were able to deliver a pleasant experience all around. Kyle will be happy to see this review too! We appreciate your business and look forward to serving you in the future.
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