Sales Reviews - 155065

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Dealer Sales Reviews

Sales Rating:

Don't buy here

Written by dectonj on 11/14/09 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I called from Phoenix to get a comparison bid. They promised to show me the invoice and give me a great deal. They never showed me the invoice even though I asked at least 3 times. We haggled over a price then all that was thrown out when I went to see the finance lady and was given a much higher price. They told me I would get $2500 for my trade in--a 97 GTI 6 cylinder VW--but when the paperwork came out it was only $500. I made the mistake of purchasing the service agreement but when I tried to cancel it 2 days later i was told there was a $200 charge for doing so. A fact they had never mentioned before I bought it. I wrote asking for redress but was told there was nothing they would do. I met 2 salesmen from the dealership and both told me they would investigate and call me. They never did. I do not recommend them at all. I found them completely dishonest. Buy at your own risk. The sad thing is they have great cars. The dealership is just so poor.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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