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Larry H. Miller Ford Lincoln Provo

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Customer Reviews of Larry H. Miller Ford Lincoln Provo

5.0
Overall Rating
5 out of 5 stars(105)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Want to be treated right Go to Larry H Miller

by J Ashworth on 06/22/2022

Was treated awesome right from the start from ordering the vehicle to the day we signed and picked up the vehicle!! Jonathan Jinks was awesome to deal with!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

105 Reviews
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5 out of 5 starssales Rating

Want to be treated right Go to Larry H Miller

by J Ashworth on 06/22/2022

Was treated awesome right from the start from ordering the vehicle to the day we signed and picked up the vehicle!! Jonathan Jinks was awesome to deal with!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New F150

by Blake on 06/05/2022

The dealership followed through with everything they said they would and made ordering and purchasing a new F150 easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Brand New Truck is Great!

by Tanner on 04/23/2022

The sales process was great! Our sales rep, Mike, was so awesome in the process and he was very helpful. He listened to us and answered all necessary questions, and was completely honest during it all as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

We’ll done!

by Aussie Mike on 02/25/2022

Very professional, no high pressure, straight up with questions. The entire experience from “just looking “ to closing the deal was done in a respectful way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Love my new Ford Bronco

by Tracy Chynoweth on 02/18/2022

They are very friendly and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Relationship

by Kevin on 01/22/2022

The sales people worked well together, and the detailing was done well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

F 250 Lariat purchase

by Jim Priskos on 01/08/2022

The staff was very friendly, helpful and knowledgeable. We were pleased with everything about the transaction and will certainly be coming back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Salesman

by Brian Seymour on 11/08/2021

Jon D. Was great to work with and always responded to any question I had. He keep me in formed on my trucks progress. Did awesome job getting it to me on my schedule. I will recommend your dealership to others.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Mustang purchase

by John Perkins on 10/21/2021

Michael did a great job and was very thorough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Outstanding service!

by Connor on 10/16/2021

Jonny and Rudy from LHM ford Provo were absolutely wonderful to work with in ordering my dream car! Fantastic job by them and LHM ford! Highly recommend there services!! Will easily be a returning customer in the future

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Second car we’ve bought there

by DWills on 09/30/2021

The only issue was with financing, but they worked their magic and got it figured out! I will go back there for my next car, and I live over an hour away and pass four other Ford dealerships

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great purchase :)

by Red on 08/13/2021

Just got my new 2021 Bronco Sport! Took 5 months to get here after placing my order but worth the wait! Big thanks to my salesman Jon Jenks!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Dealership

by BFrank on 01/10/2021

Great experience dealing with this dealership. Service department very responsive too.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome service

by Ej on 12/17/2020

The service I received was outstanding I was happy with everything that was done to my vehicle.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Outstanding service

by Jared M on 11/06/2020

Oil changed was done in a timely fashion and my new tires and rims look and feel great! Thanks to the Provo Ford store for helping me get ready for the winter! Tim, Grant and Matt were awesome!

  • Recommend this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Car repair

by Abby on 11/03/2020

Experience was great, Grant was friendly and got us in and out quick. Receptionist was also very kind and helpful!

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

A LOT of good work

by Loyce on 11/02/2020

The pandemic caused lots of trouble getting parts but Matt in the service department hung in there and got the right parts and got my car together. This was all under warranty so the dealership took care of everything. Lots of work for them but the result was great

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Replace Hood

by K Radford on 11/01/2020

Thanks to the service department at LHM Ford in Provo the hood on our Explorer was replaced under warranty from Ford. The quality of the work was excellent. Not a single flaw.

  • Recommend this dealer? Yes

1 Comments

1 out of 5 starsservice Rating

Service assistant doubts everything

by Blake on 10/30/2020

I have gone to this dealership multiple times and each time they have doubted the things that I say. I am very knowledgeable in cars and the service assistant tried to tell me that I didn’t even know the weather. I had a recall that flares up in freezing temperatures and instead of just offering to fix the problem the assistant told me that it hasn’t been freezing overnight even though there was frost on all of the cars at the dealership and the low temperature of the day was 17 degrees. I would never recommend this dealership. I have never felt so disrespected as a customer.

  • Recommend this dealer? No

1 Comments

5 out of 5 starssales Rating

Aviator

by Marian Lynn on 10/27/2020

I was so happy with the service I got when I got my new car! Michael was an excellent salesman and helped me with any questions I had! Tudor was also good to help me! Thank you Larry H. Miller Lincoln! I love my new aviator!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Good service overcharge and overtime

by Decent overtime overcharge on 10/26/2020

They did a good job. It took about a half hour longer than anticipated but they also checked out other items without me asking and advised me without charging me. They did charge me $13 for MISC which I didn't notice til after I left. The only service done was plugging into their computer and re-flashing my computer. So extra MISC charges were nothing but a way to pad the deal. Service writers were friendly and not pushy at all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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