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Not What They Appear To Be

Written by baddmcdonald on 03/24/09 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a 2005 Honda Accord this past December which I was told was a "Certified Used Car". Two days later, the ABS light came on and it was making a metal-on-metal noise. I called Willey Honda and they said to bring it in, they'll have a lot guy look it over. It got the all clear, "Must be a bad sensor making the ABS light come on for no reason". Two months later, the light still won't go off and the noise is getting worse. I take it into Big O and find I need a $500 brake job. My brake pads were so worn, it froze my rotors and callipers together. I called Willey Honda and was told they could do NOTHING to help me (even though I had been sold a "certified used honda" with NO brake pads). What does a "certified" car entail then?? Be careful when buying with Willey Honda ... you never know what you're going to get!!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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