Sales Reviews - 505238985

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Dealer Sales Reviews

Sales Rating: Updated! (Previously 0.0 Star Rating)

Worth the trip

Written by terriw2 on 05/30/12 09:34:08 AM PDT Go back to Sales reviews
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? Yes

I live 75+ miles from Fred Haas. I already new what I wanted (the Scion XB) and had test driven one at another dealership. The other dealer didn't want to give much for my trade and didn't want to haggle over the price of the XB. (he was just plain rude) The sales person from Fred Haas that I spoke to on the phone (after the initial e-mail contact) was very helpful. I told her what I wanted, and that I was bringing my own financing. I told her what my trade was and we agreed on a price over the phone. By the time I got there the car was waiting for me. She took my car to check it out and suprisingly came back in just a few minutes. She took me to the finance department to sign over the transfer paperwork and I was out the door. The whole process took less than an hour. Even though I showed up late in the evening and they closed at 9, I was pleased to find that she was willing to stay late if needed to help me out. After a couple of days I called the salesperson to ask a few questions about the car (still trying to figure things out). She was very helpful and gave me all the information I needed. Even though she had already made the sale, she made me feel like a valuable customer. I will definitely travel the 75+ miles again to get that kind of service. It was well worth the trip. I highly recommend Fred Haas Toyota.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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Thank you for writing about your visit with us! We really appreciate you taking the time to drive all the way out and see us. I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers.

  • By fredhaastoyota
  • on 05/31/2012
  • 10:33:17 AM PDT