Service AutoNation Chrysler Dodge Jeep Ram Spring Car Dealership Spring Texas | Edmunds
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AutoNation Chrysler Dodge Jeep Ram Spring Service Reviews

  • 21027 I-45 N
  • Spring, TX 77388 (map)
  • (877) 275-3708
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016, 2017
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Service Reviews

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Service Rating Poor Customer Service By DodgeTruck07 on 05/22/17 07:36:33 AM PDT
Recommend this dealer? No

My visit to Spring Dodge was not good. I was told parts were in for recall so I took my truck in for service. When I went to pick my vehicle up found out parts were on back order for the recall. No one called during the day to may be aware of this issue. My truck was there all day at the dealership....
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Dealer Response

We regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 651-3600. We would appreciate the chance to turn your expe... Read more

All Comments (1)
Service Rating Transmission issues By Veganme30 on 05/08/17 10:05:25 AM PDT
Recommend this dealer? Yes

I went in for issues with transmission and ended needing a new one as well and engine troubles after only having the vehicle for a year. 2014 Chrysler town and country with 78000 miles in was not expecting that to be the problem. After the repairs were covered they said I needed a new battery as wel...
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Dealer Response

Thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (281) 651-3600 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

All Comments (1)
Service Rating Great Service By jujubrown on 01/09/17 07:06:54 AM PST
Recommend this dealer? Yes

Love the great customer service I get at AutoNation in Spring as I drive in I am quickly greeted and put into the right place. Rene always assures me that my vehicle will be ready on time and gives me advance notice of up coming maintenance work.
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Service Rating New Jeep Wrangler 2016 By AkosiCynch on 12/09/16 10:22:11 AM PST
Recommend this dealer? No

Brand new Jeep Wrangler bought on 9/30/16 at a different location. The engine warning light already was lit?? Very disappointed and on top of it I was also dissatisfied with the service. Dropped off my car at 9am, at AutoNation in Spring TX, was told by service rep, Brett, that a rental car can't be...
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Dealer Response

Akosicynch, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager directly at (281) 651-3600 to discuss ways we can work tow... Read more

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Service Rating Hreat customer service By Bigdawg79 on 12/06/16 10:09:13 PM PST
Recommend this dealer? Yes

Was very pleased with the customer service I received very attentive and was in and out in no time will be visiting again.
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