Mac Haik's Southway Ford
Customer Reviews of Mac Haik's Southway Ford
Mac Haik Southway Ford
byon 01/15/2024
Mac Haik Southway Ford. This is the first time I have dealt with this dealership. I had a young salesman that approached me by the name of Issac Flores. I immediately told him I was not in the market for a vehicle, but I just wanted to look around to see what was available in their F150 XLT with an Ecoboost engine. He invited me inside the dealership and retrieve some keys to show me a few F150 that I wanted to see. After looking at several F150’s. Mr. Flores asked if I would like to take a test drive on one of the F150’s we looked at. I selected one of the Trucks to test drive. While on a test Drive, Mr. Issac Flores was very familiar with all of the instruments and technical aspects of the vehicle. He was kind enough to explain in detail what this vehicle had to offer and what all the improvements this Truck has compared to my 2011 F150XLT. Issac Flores was not a high pressure salesman. He was very patient and knew his vehicle’s. He was a true professional. Not once did he try to pressure me into purchasing any of the vehicles we looked at. His main concern was to look at a vehicle that I want. And to make sure I get what I want in a vehicle and price that I thought was fair. All the negotiating was done between me and Mr. Flores. There were no going back and forth to a sales manager. Or anyone else like the other dealership do. No playing game’s negotiating. Again No pressure sales.This dealership made me feel Like I was home. They were all welcoming and made you feel like part of the family. After negotiations, I decided to purchase the F150 that I test drove. The price was right and I couldn’t pass up a great deal. The only reason I purchased the vehicle was because of Mr. Issac Flores. He is a true professional, he was knowledgeable on every vehicle we looked at and a great negotiator. I would not hesitate to recommend any of my friends and family to purchase a vehicle at Mac Haiks Southway Ford. Thanks again! Ed Martinez
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mac Haik Southway Ford
byon 01/15/2024
Mac Haik Southway Ford. This is the first time I have dealt with this dealership. I had a young salesman that approached me by the name of Issac Flores. I immediately told him I was not in the market for a vehicle, but I just wanted to look around to see what was available in their F150 XLT with an Ecoboost engine. He invited me inside the dealership and retrieve some keys to show me a few F150 that I wanted to see. After looking at several F150’s. Mr. Flores asked if I would like to take a test drive on one of the F150’s we looked at. I selected one of the Trucks to test drive. While on a test Drive, Mr. Issac Flores was very familiar with all of the instruments and technical aspects of the vehicle. He was kind enough to explain in detail what this vehicle had to offer and what all the improvements this Truck has compared to my 2011 F150XLT. Issac Flores was not a high pressure salesman. He was very patient and knew his vehicle’s. He was a true professional. Not once did he try to pressure me into purchasing any of the vehicles we looked at. His main concern was to look at a vehicle that I want. And to make sure I get what I want in a vehicle and price that I thought was fair. All the negotiating was done between me and Mr. Flores. There were no going back and forth to a sales manager. Or anyone else like the other dealership do. No playing game’s negotiating. Again No pressure sales.This dealership made me feel Like I was home. They were all welcoming and made you feel like part of the family. After negotiations, I decided to purchase the F150 that I test drove. The price was right and I couldn’t pass up a great deal. The only reason I purchased the vehicle was because of Mr. Issac Flores. He is a true professional, he was knowledgeable on every vehicle we looked at and a great negotiator. I would not hesitate to recommend any of my friends and family to purchase a vehicle at Mac Haiks Southway Ford. Thanks again! Ed Martinez
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mac Haik Southway Ford
byon 01/02/2024
Been buying vehicles from them for 20+ years. Top notch customer service. Never any hidden fees.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2015 sequoia
byon 12/03/2023
Jerry Valles was the young man that help me find what I was looking for. He was prepared by knowing the vast inventory and having or willing to find the answers to the questions that I had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr Cortez
byon 09/08/2023
Pleasant atmosphere, everyone had warm greetings Mr Richard's and Brenda especially, Brady was attentive and listened to every thing I needed to say
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ford Escape
byon 08/03/2023
A very nice experience. No pushy sales man. Most sales people, when they a female come in alone, they see a easy mark. Southway Ford isn't that way.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best in town
byon 08/01/2023
Have bought several vehicles for my business and a small Bronco for my daughter. They are easy to deal with and have made recall repair at my business instead of having to take to Ssn Antonio.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
oil change for my 2016 Escape SE
byon 07/25/2023
great service was in and out in less then 20 min.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change and service
byon 07/21/2023
Front desk guy in the oil change department was a little confused, but guy in service department very knowledgeable and helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 07/19/2023
Been using quick lanes for over 10 years I’m always taken care of and kept updated with future maintenance needed
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Paraprofessional
byon 06/29/2023
The salesman was great. He understood what I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Making Things Right
byon 06/13/2023
I went in for an oil change, tire rotation and for the battery to get checked. I told the technician I needed all this done at drop off and when it was time to check out, I asked the tech if the tires were rotated and the battery checked. He stated the tires didn't need rotating since we had done it the last time and everything else looked good. Well the last time that vehicle was there was a year ago and the battery was still acting slow. So I knew it didn't get checked but I had no time to stay any longer since I had to get to work. A few days later, a lady by the name of Brenda Reyes who is a customer relations employee with Mak Haik Southway Ford, called to see how my service went. I explained to her that I have always had great experiences there except for this past visit and told her about the services were not done. She immediately apologized and wanted to make things right. Boy did she do that! She had the vehicle picked up and the tires were rotated and the battery checked which they did find was really bad. I was grateful that I did not have to drop it off or wait. It was picked up and dropped off at the date AND time specified by them. I was really impressed by this kind of service. Thank you Brenda for all that you did!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 06/12/2023
As always we receive courteous and helpful service snd advice. I know I can always count on Ford to think about the customer and not the sales
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
FORD vehicles!!
byon 06/09/2023
terrrible! terrible! terrible! this "MAC southway dealer/service is terrible! the service and the staff ridiculous the quick lane and service associates are not knowledgeable at all
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Mobile Services
byon 05/27/2023
The mobile service was quick and easy. No hassle and no wait time since I was at the convenience of my work place. The technician was prompt and professional. Great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very great experience!
byon 05/19/2023
I would just like to thank Armando Carrasco for being very patient with me and my 3 yr old… he let me look and ask a bunch of questions, he even told me let my daughter burn her energy on the car lot… didn’t try to persuade or even force us to pick anything.just very relaxed, which made us feel very comfortable with our purchase! Thank you so much for your time.. The Dimas family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mrs Rios
byon 05/18/2023
I pulled up for an unscheduled oil change and arrived an hour and a half before closing. The attendant came out to my SUV swiftly & z my information & truck keys. I was out of the dealership in 1 hour. The attendant was friendly and I was out of there in a timely manner. I am a regular customer of Maik Haik Southway Ford & I feel comfortable with taking my husband’s Fird truck there as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New truck purchase
byon 04/25/2023
Richard was an awesome salesperson and really helped me find the truck I was looking for.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great customer service
byon 04/24/2023
I went to get my oil changed on my F250 and the service they provided was quick. I was in and out within 40 minutes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Southway Ford
byon 04/06/2023
I have purchased two vehicles from Southway Ford. I have been satisfied with the vehicles and the way they handled the sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2020 Ford Ecosport
byon 03/26/2023
Highly recommend this dealer, I called just to see what they had in lot and I ended up leaving with a car at the end of the day. Jose Ortiz helped me compare prices and models and gave his honest opinions on what would benefit me most. Being a first time car owner I am very pleased with the service at this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr Cortez
byon 03/24/2023
Excellent service and always a warm welcome
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments