Texas Dealerships - Lute Riley Honda of Richardson Texas
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Lute Riley Honda Sales Reviews

  • 1331 N Central Expy
  • Richardson, TX 75080 (map)
  • (866) 984-9627
  • Chat with Dealer

Sales Reviews

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Sales Rating Buying Experience at Lute Riley Honda Written by PlanoMike72 on 12/01/16 07:47:08 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Marc Dupuy made the process go very smoothly. Needed a Fit for my daughter and Marc found just the right one in a nice red. No high pressure sales tactics, just explaining the car and how it would Fit (excuse the pun) my daughter's needs in college. No haggling but got to a very fair price on the...
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Sales Rating 2016 Honda Pilot with _ dream car Written by Naskhan on 10/13/16 07:30:32 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Lute Riley Honda dealership gave me an exhilarating car buying experience with my 2016 Honda Pilot exl. Folks were genuinely honest and extremely helpful. I do not recall such respectful and kind reception from any other dealership in the paSt and I have bought more than 10 new cars in the last 30 ...
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Sales Rating dishonest Written by Bryan_Du on 09/26/16 05:25:02 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

They were very dishonest. The monthly payment they calculated were more than $50 compared to loan payment calculated by bankrate.com. BE AWARE!
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Sales Rating Good experience at Lute Riley Honda Written by dgrounds34 on 08/09/16 08:55:52 AM PDT
Recommend this dealer? Yes

After an initial rough start with discussing value of a trade-in and the purchase of a new Ridgeline, the people at Lute Riley Honda were very courteous, straightforward and easy to work with. In the end, I thought that they were very fair in their negotiations and the sales person, Jacky, was very...
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Sales Rating Hide facts, Rude behavior, Bad Service Written by SunilIndian on 07/22/16 02:15:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Fact hiding - I recently bought a pre-owned CRV from Lute railey. When I took delivery after a week, they tell me there is an issue with the rear view camera. This fact was hidden at the time of sale. They don't want to reduce a penny from agreed/advertised price but they can very well sale vehicle ...
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Dealer Response

Thank you for bringing this to our attention. We are very concerned with your review as this is not consistent with our attention to detail or level of customer service we pride ourselves on at Lute Riley Honda. We understand your frustration with the wait tim... Read more

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