Honda Cars of McKinney

by Leone01 on 09/30/2023

Hugo Castellano was an excellent salesman in assisting us with test driving various cars until we settled on the Accord model.

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by ChadM1971 on 04/23/2023

The dealership is all of the stereotypical things you think when it comes to the purchase of a new car. Price online is about $3k less than what is marked at the dealership. They pre-install dealer accessories onto all of their vehicles (Lo-Jack, tinted windows, mud flaps, etc) which raises the price of the car/truck. These are nothing more than options that cost them a little money and time but lets them get an added $2k out of the purchase price if you pay the price on the window. Also, finance team tried to get me to pay for a discounted 3 year oil change service. I declined. I did however find in my glove box that Honda provides complimentary service for the first 2 years or 24k miles. The dealer was hoping to get 3 years of service, and essentially pocket 2 years of fee's. Finally I did purchase an extended warranty as I do with any car purchase I have ever made. I specifically told them that the warranty can not be tied to their dealership as I do not live close by. Warranty should allow me to go to any Honda dealership for service, which they agreed it does. I now have emails about my extended warranty (I have only had the truck a few days) that indicate that I have to take the truck to the dealer for any warranty work. If that is the case I will be dropping the warranty and getting a different option that allows for any Honda dealer. The jury is still out. Only good thing is the Ridgeline is an awesome buy. I would not tell you to steer clear but I would tell you to stick to your guns on the price and look at other dealerships to compare. I made them remove the pricing for the dealer upgrades and got what I wanted because they had a large amount of Ridgelines on the lot and they wanted to make a sale.

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by ESI6583 on 03/04/2023

After researching on line for a “new” used vehicle we found one that was very appealing to us at Honda cars of McKinney. We called to verify it was available and spoke with a very personable salesperson named Oni. We set an appointment time and went for our test drive. The car was exactly as described and Oni made the test drive and buying experience one of our best ever. Even the finance phase, usually a beat down was a breeze and we were done in a very short time.

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by Big john on 02/20/2023

Even for a simple oil change they really do an exemplary job. If they can handle the small stuff this well you know they handle the big things as well.

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by Gheimer91 on 09/10/2022

Excellent service is always provided and the texting makes it so much better these days between customer and service department.

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by Henry Ntende on 08/18/2022

Terrible finance manager Billy Snopik. He wants to sell you items like car warranty, tire plans, gap insurance, oil changes that are highly inflated. For example if you shop for a new Honda warranty go online to Saccucci Honda in Rhode Island a 8 year 120,000 mile warranty costs $ 1,400 compared to $ 3,700 that he was offering. (You can apply online after the car sale and get this same warranty at a fraction of his price) He says the dealership will make less money if you don’t but his extra packages. He blocks you from getting American Honda Financing with an APR of 1.9% and instead only provided Fifth Third Bank that has an APR of 5.99%. The way around is to refinance the loan right away after you walk out of the dealership. He gets upset when you put down a substantial down payment and pushes you to get a 72 to 84 month loan term even if you can afford a 24 to 48 month loan that he will make less money . Buyer be aware and don’t go to this dealership. The sales men are excellent but the finance department especially Billy Snopik is terrible. Shop online for a Honda Warranty and never buy one from Honda Cars of McKinney. It will save you thousands of $’s.

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