Texas Dealerships - Chrysler Jeep Dodge Ram City of McKinney of McKinney Texas
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Chrysler Jeep Dodge Ram City of McKinney Sales Reviews

  • 700 S Central Expy
  • McKinney, TX 75070 (map)
  • (888) 649-9897
  • Chat with Dealer

Sales Reviews

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Sales Rating Worst customer service on the PLANET!!! Written by SLIKDUP on 02/03/17 06:27:54 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Sales people won't return calls as promised. Finance didn't pay off trade for 3 weeks after they took possession. No one went over features of new vehicle, had to look it up online. Gave me loaner while they were customizing my new Jeep. They said they would put gas in loaner and brinh it around. We...
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Dealer Response

We regret to hear that you didn't receive the treatment or communication you deserve. We always want to exceed our customers' expectations. We would like to talk to you about your experience; your satisfaction is important to us! Please contact me so I can ... Read more

All Comments (1)
Sales Rating Review of salesman Written by priddyrich on 10/24/16 01:11:02 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

This review is about Josh Hurd of Dodge city of McKinney Texas. He was excellent in making my daughter comfortable in her first car buying experience. Although we decided to wait he didn't pressure us. Thanks Josh.
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Sales Rating Make this your first stop - GREAT Customer Experience Written by AmberlM on 09/14/16 01:43:54 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a bad purchase from another Dodge dealership in March of 2016. After a long battle with Chrysler we came to Dodge City of McKinney to trade in our first Durango, with little expectation of being satisfied given all that we'd gone through. To our surprise - we left genuinely thrilled! James an...
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Dealer Response

Hello, We're happy to hear that we exceeded your expectations and were able to help you find an amazing Dodge Durango. We love making our customers feel welcome and respected. Thank you for your business and for the kind review. We look forward to serving you... Read more

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Sales Rating Exceptional Service Written by NikkiGibbs on 09/12/16 07:03:17 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Shannon Glen had a professional demeanor who took exceptional care of me! Byron Mino was quite the charmer who also took remarkable care of me! Fred Griffin was incredibly speedy during the financial transaction! These guys were magnificent!!!!!
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Dealer Response

Thank you for the wonderful review, Nikki! We are happy to hear that Shannon, Byron, and Frend went above and beyond to provide you with a remarkable service! Please let us know if there's anything else we can assist you with!

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Sales Rating Shannon Glen Written by Suzzie_M on 08/17/16 03:48:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Shannon Glen was exceptional to work with on our purchase of a Jeep for our son. He was prompt in providing information & answers to any of our questions. He was fair, honest and professional throughout our experience. We appreciated his candidness and alternate options in the process. Shannon's ...
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Dealer Response

Congrats on your new Jeep, Suzzie! It is a pleasure to hear Shannon provided you with an excellent experience. She will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

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