Chrysler Jeep Dodge Ram City of McKinney
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Make this your first stop - GREAT Customer Experience
Written by 09/14/2016
onWe had a bad purchase from another Dodge dealership in March of 2016. After a long battle with Chrysler we came to Dodge City of McKinney to trade in our first Durango, with little expectation of being satisfied given all that we'd gone through. To our surprise - we left genuinely thrilled! James and Byron completely turned a very frustrating situation into the greatest car-buying experience we've ever had. They made it their goal to make it right, and they were incredibly personable and understanding. I wish this was our first stop in our search for a Dodge Durango. They're like a big happy family and want to make their customers feel welcome and at home. There was laughing, story telling, hugging and so much more. All around a very pleasant way to spend a Saturday. I doubt many people can say that about visiting a car dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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dodgecitytx on 09/15/2016
Dealer Response
Hello,
We're happy to hear that we exceeded your expectations and were able to help you find an amazing Dodge Durango. We love making our customers feel welcome and respected. Thank you for your business and for the kind review. We look forward to serving you again in the future!
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