Service Jordan Ford Car Dealership Live Oak Texas | Edmunds
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Jordan Ford Service Reviews

  • 13010 N IH 35
  • Live Oak, TX 78233 (map)
  • Chat with Dealer
  • Awarded in 2016, 2017

Service Reviews

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Service Rating A bit disappointed By ladyspursfan on 08/09/17 08:14:06 AM PDT
Recommend this dealer? No

I have been taking by vehicle to Jordan for 9 years. Everything was fine until 2 weeks ago. I got the normal oil change, tire rotation. It was after having my SUV serviced I started having problems. It needed an extra quart of oil. Odd never did before. Then it hasn't run right since then. Ver...
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Dealer Response

We are so disappointed to learn of this situation you have described. Please contact Brooke Kuhlmey at bkuhlmey@jordanford.com or 210-477-8020 and we will do our best to make this better. We hope to hear from you soon.

All Comments (1)
Service Rating Disappointed By avinaja on 12/11/16 09:35:30 AM PST
Recommend this dealer? Yes

Service to my F150 was good and quick - but my consultant was moody and did not called when the truck was ready. Usually I get charge for the works about 40.00 and I got charged 70.00 dollars - I know things do happen and I will continue to take my f150 to Jordan for service - thanks!
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Dealer Response

Thank you, Avinaja, for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please reach out to Brooke Kuhlmey at bkuhlmey@jordanford.com or 210-477-8020 so we... Read more

All Comments (1)
Service Rating Mustangs By Kitsuni on 12/09/16 05:29:50 AM PST
Recommend this dealer? Yes

My tire was bad and the service man showed me how bad it was. My mustang is just 8 months so I didn't expect something like that. I also brought my other mustang in for warranty items and had the car back the same day.
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Service Rating Time is important to customers, too. By mckurth on 08/02/16 01:34:31 PM PDT
Recommend this dealer? Yes

Repair/replacement of rear view mirror & oil change
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Dealer Response

We regret to hear that you were dissatisfied with the service you received here at Jordan Ford. Please contact us at (210) 477-8036 at your convenience so that we can understand the details of your situation and do what we can to improve your experience moving... Read more

All Comments (1)
Service Rating They dun good By SAeejeej on 04/15/16 08:09:15 PM PDT
Recommend this dealer? Yes

I've been happy with Jordan Ford for 26 years. My latest service was the first oil change for my 2016 Ford Escape and all was well. No problems expected either. But I do remember earlier times where Jordan solved problems that even the Ford engineers at Dearborn MI could not. They have earned my...
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