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Paul Murrey Ford

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Customer Reviews of Paul Murrey Ford

5.0
Overall Rating
5 out of 5 stars(16)
Recommend: Yes (7) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Fantastic Experience

by Source Power on 10/02/2023

Long story short, we buy a lot of vehicles for the company and this dealership was on it. They provided the best experience I've had and I've dealt with at least 50 different dealers across the US.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
16 Reviews
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5 out of 5 starssales Rating

Fantastic Experience

by Source Power on 10/02/2023

Long story short, we buy a lot of vehicles for the company and this dealership was on it. They provided the best experience I've had and I've dealt with at least 50 different dealers across the US.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great dealership with great service. Thanks Mitch

by JWesCren on 07/02/2023

Had strange electrical problems. Battery cell shorting out was the csuse.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service on 2017 Ford F250

by Mel Thompson on 06/16/2023

As usual Mitch took good care of me and was a good experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Review Of Service Provided By Paul Murrey Ford.

by Customer on 05/21/2023

Service Manager, Tyler Murrey And His Service Team Always Provides Friendly, Professional and Exceptional Service. I Have Always Been Completely Satisfied With Their Work Performed On My Vehicles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

long time customer - JWC

by JWesCren on 05/04/2023

It is always a pleasant experience at Paul Murrey Ford. Jeremy is always helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Review Received At Paul Murrey Ford, Kaufman, Texas (2018 Escape)

by Customer on 04/03/2023

I Am Completely Satisfied With The Service Tyler Murrey Provided. In Fact Tyler Always Supplies Friendly And Professional Service. Have A Question(s) Or Concern, Tyler Will Take Care Of You & Your Vehicle. Tyler Murrey Is Exceptional And Caring At The Service He gives This, Senior Citizen & His Vehicles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Transmission Repair

by Mel Thompson on 11/18/2022

Tyler Murray was very professional and kept me informed along the way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

State inspection and maintenance

by Jennifer G on 03/03/2021

Always a pleasure coming in. Friendly staff and courteous. Highly recommended to all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Owner

by Hunter66 on 09/01/2020

Always prompt and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Bought a 2014 Ford f-150 fx4

by Raul Rivera on 07/14/2019

Lisa was great, no hassle negotiating dealership, was promised everything they had offered and Lisa did great preparing all paperwork before we even got there. We we in and out less than an hour, prequalfied! Thank you Lisa

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford Explorer

by Kaufman Tx on 04/17/2019

Great buying experience. Hassle free!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Paul Murrey Ford

by Eddie Ray on 04/17/2019

Excellent customer service. Professional and courteous.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Outstanding, Trustworthy Dealership

by Larry XT5 on 03/19/2019

Great car buying experience. Great customer service. Lisa Ferrell our car rep was very knowledgeable, professional and personable. I highly recommend this dealership.... Awesome family friendly dealership with the best quality vehicles and prices. James and Melinda Abilene, Texas

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great place to buy a Ford!

by Dlsparks9 on 01/19/2019

I bought a Ford F350 and the sales process was one of the easiest and quickest I have ever had! I highly recommend Paul Murrey Ford and Lisa Farrell.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Perfectto!

by possum20 on 05/21/2017

Great service, got me in the next morning, car was finished by noon, pkd me up and dropped me off. Very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Above and beyond!!!

by Dave302stang on 11/27/2016

Paul Murrey Ford earned my business yesterday. I went up there for a specific vehicle and was greeted by Lisa. She got to work and found exactly what I wanted and went above and beyond to get me the best deal. As we were closing my deal my wife and I were talking about possibly trading her car in one day. We'll Lisa worked her magic and put my wife in her dream car and she stayed late after closing time on a Saturday to do it. Mr Murrey shook my hand and thanked us for the business. Great people and an amazing experience! I'm proud to be their customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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