Texas Dealerships - AutoNation Ford Katy of Katy Texas
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AutoNation Ford Katy Sales Reviews

  • 20777 Katy Fwy
  • Katy, TX 77450 (map)
  • (888) 490-5840
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016
At AutoNation Ford Katy, shop online and reserve a vehicle for up to 48 hours with AutoNation Express. Buy with peace of mind because every pre-owned vehicle we sell has a 3-day return policy.

Sales Reviews

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Sales Rating Great truck poor sales experience at AutoNation Ford Katy Written by PullnRVs on 11/25/16 09:53:41 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

First I want to say the truck is fine so that part I am good on. It is the sales practices of AutoNation Ford Katy that I take issue with. My experience started with the website which was also fine. I requested some additional information on a Certified F350 on their website and got a call back wit...
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Dealer Response

Thank you for bringing this matter to our attention. Please call our General Manager directly at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

All Comments (1)
Sales Rating HORRIBLE CUSTOMER SERVICE Written by 08Fordowner on 08/13/16 07:45:51 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I'd give less stars if I could.... I went there today after visiting most of the different dealerships along I-10 between highways 6 and 99. They have an Explorer I liked, so I drove home to get a vehicle I'm considering to trade-in and made my back to Autonation Ford in order to get an offer on...
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Dealer Response

Thanks for the feedback. We strive to provide excellent service to our customers here. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8949 to disc... Read more

All Comments (1)
Sales Rating I bought a 2017 ford explorer Written by 56bsegura on 08/10/16 10:29:16 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I went in to the dealership a couple of weeks ago and looked at the ford explorers. What I liked about Mr. James Mainer, besides him being very polite, I appreciated the fact that when I told him that I worked nights, that I would let him know when I was ready, he wasn't calling and calling me. He ...
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Sales Rating Easy to deal with Written by Explorer33 on 07/07/16 02:24:15 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a new Explorer for my wife at AutoNation I live in San Antonio and they are in Houston. We made the deal over the phone even with my trade in.
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Sales Rating Best Dealership! Written by CountryGirl40 on 07/01/16 04:16:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

If your looking for the Beat Deal then look no further! I shopped at 3 other dealerships and no one could beat Autonation! All other dealerships stated that I would not be able to drive out at the price they quoted me! Well, Autonation proved them wrong and they were super great to work with from s...
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