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Volvo Cars West Houston


Customer Reviews of Volvo Cars West Houston

1.0
Overall Rating
1 out of 5 stars(1)
Recommend: Yes (0) No (1)
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1 Reviews
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1 out of 5 starssales Rating

they overcharged me by adding a package that doesn't exist

by Mark on 09/26/2022

I purchased a car there 8 weeks ago. They added a package to the price and told me that it is a mandatory package that is added to every Volvo car sold in the US. It turned out that this is a lie. The next day when I checked with the Volvo customer service, I was told that this package doesn't exist. They overcharged me about $1000 for that. Moreover, I called the DMV and the county tax office, and found out that they even didn't submit the title transfer and registration after 8 weeks. They are required to do so within 30 days of the completion of the purchase. Don't go there!!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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