Texas Dealerships - Russell & Smith Honda of Houston Texas

Sales Reviews

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Sales Rating Bad experience in wanting to purchase a car Written by Peter on 07/15/17 02:02:39 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went into this dealership today with my mom in looking to purchase a car but had a bad experience with the sales consultant, Ari Imanraharja. He talked to my mother in a condescending manner as she was asking questions. I had test drove the car I wanted the day before and knew what I wanted. The way...
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Sales Rating Great experience Written by LuHonda on 06/28/17 09:58:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased Honda Ridgeline from GT. He was very knowledgeable about the car and explained its features even if it was so late that day. He helped me to get very impressive deal.
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Sales Rating Great Experience Written by jessgarcia on 05/31/17 06:20:29 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is our 2nd time purchasing a vehicle from this dealership and couldn't be happier! GT was patient and friendly. Our 2017 CR-V wasn't in stock, so he kept updating us with new vehicle stock until the perfect one came around. He also worked with us on the price and matched what we brought in. I c...
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Dealer Response

Thank you for coming back in to see us again, Jess! We are glad to hear that GT kept you updated when the vehicle you wanted arrived on our lot! We look forward to working with you again. Enjoy the new car!

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Sales Rating Excellent experience with car purchasing Written by happyRabbit on 05/22/17 05:47:59 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought my first new car here. GT Tan was of great help during the whole process. I would definitely recommend to my friends.
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Dealer Response

Thank you for the recommendation! We're glad you had such a good experience with GT. If there's ever anything further we can help you with, just let us know and we'll be happy to assist. Congratulations!

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Sales Rating Sales Personnel Written by sylbil12 on 05/16/17 07:52:52 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with 2 sales people Andy & Boubacar. Excellent treatment from sales team. My overall experience was great. Finance department can use a little work. My experience with them was not the greatest. I'm still waiting on title to get to the bank that financed me. Finance department is not ...
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Dealer Response

Thank you for your feedback. We are thrilled to hear that you were satisfied with our sales team. We are always looking for ways to improve and will certainly use your feedback to do so. Please let us know if there is anything we can do for you in the future!

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