Texas Dealerships - Gillman Honda of Houston Southwest of Houston Texas
Print | Edit this listing

Gillman Honda of Houston Southwest Sales Reviews

  • 10595 W Sam Houston Pkwy S
  • Houston, TX 77099 (map)
  • Chat with Dealer

Sales Reviews

Sort By:
Sales Rating Bad attitude especially manager Written by tinaxu0907 on 07/26/16 09:19:35 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

My dad bought two cars at this dealership. And my sister wants to get her new car. We've been looked for it and asked for driving out quotes around. My friend who worked at a part and services told us that we can get an hrv exl nav for 24.5k. I came on sat 07/23/2016, after a long discuss with the s...
Read the full review

Sales Rating The quote is not real price for the car Written by cheng_wy on 07/09/16 05:31:33 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I am very disappointed in my experience with Gillman today. I went in ready to purchase a vehicle for the price they had quoted me via email yesterday. But there is $708 hiding dealer accessories which is not included in the quote. So, the quote is not real price for the car. I cannot trust the quo...
Read the full review

Dealer Response

Thank you for your feedback. We're disappointed to hear about your experiences. It's never our intention to deceive our customers. We wish to have the opportunity make this up to you. Please reach out and let's find a way to make amends for your experiences.

All Comments (1)
Sales Rating Want to be insulted? Go to Gillman! Written by ballhog1 on 05/21/16 07:58:16 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went in to look for an Accord or CRV that is in the 15k range. The salesperson was very helpful and tried to find what fit my criteria. When it was apparent that there was not anything I wanted within my budget, I stepped up my price and we found a 2012 Accord that I liked. I did not realize th...
Read the full review

Dealer Response

Thank you for providing feedback. We always strive to provide superior customer service and we apologize that we did not meet your expectations. We will be glad to continue the conversation. Please let us know how we can contact you or feel free to reach ou... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Don't Ask ... Written by jewopaho on 10/03/15 06:50:30 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

We were looking to purchase a CR-V Touring SUV, and arrived at the showroom sometime around mid-day. There were several customers milling around, but no salespeople. We were advised that they were "in a meeting" (in the middle of selling time????) but that someone would be with us shortly. About fiv...
Read the full review

Dealer Response

Al, I'm disapointed to hear of the level of care you received. I'd like to discuss this matter with you in further detail, so I can address the sales staff you worked with. I want to assure you that customer service is my number one priority, and your feedback... Read more

All Comments (1)
Sales Rating Run as Fast as You Can - Sleazy!! Written by Franko97 on 06/24/15 01:24:45 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

My wife and I were researching used cars for my daughter. We found a car listed on their website for $11,700 internet price. We test drove the car, and when it came time to do the paperwork, we were told that there was a $996.00 "reconditioning fee". We told Reynaldo, the salesperson, that the I...
Read the full review

Dealer Response

I am disappointed to see that our staff did not meet your expectations. We do take pride in providing quality customer service to everyone who visits our dealership, and I want to ensure that this won't happen again. I will follow up with the staff involved, ... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT