Beck & Masten North GMC Buick Service Reviews
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Beck & Masten North GMC Buick Service Reviews

  • 11300 FM 1960 Rd W
  • Houston, TX 77065 (map)
  • (866) 906-3273
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating Near Perfect By notdadsbuick on 07/01/16 05:19:24 PM PDT
Recommend this dealer? Yes

I made my appointment online about 7 days before; but when I arrived at the appointed hour on the appointed day, I got the definite impression that I was not exactly expected. That impression was quickly resolved; my appointment was kept; the service completed - regular oil change service- and I wa...
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Dealer Response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best,... Read more

All Comments (1)
Service Rating Great Service Experience By ASJones on 04/26/16 03:20:04 PM PDT
Recommend this dealer? Yes

Had an oil change with a scheduled appt. They started on time and got the job done. No problems. That's how service appts should go.
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Dealer Response

Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Melynda Lewis... Read more

All Comments (1)
Service Rating thank you. By timothywgray on 12/30/15 10:36:34 AM PST
Recommend this dealer? Yes

The comped me the fixes to my keyless entry remotes, because I had to come back twice for my repair to my window. A nice touch.
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Service Rating Great service By Moser111 on 12/24/15 02:25:45 PM PST
Recommend this dealer? Yes

Very pleasant staff. Got a loaner car so I didn't have to sit and wait while my car got serviced.
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Service Rating Warranty Service By David_J58 on 12/15/15 09:46:53 AM PST
Recommend this dealer? Yes

Steve was great. Got me set up very quickly and kept my informed of progress of the repairs. Best service experience I have had any dealer.
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