Hiley Buick GMC of Fort Worth Car Dealership Fort Worth Texas | Edmunds
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Hiley Buick GMC of Fort Worth Sales Reviews

  • 3535 W Loop 820 S
  • Fort Worth, TX 76116 (map)
  • Chat with Dealer
Sales Rating:

New Car purchase

Written by zmann1 on 02/01/13 09:34:29 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

John is a super busy guy. After our first contact with him slowed, we contacted two other dealerships, but neither wanted to work for us(fast, good price, find right car). Had follow up contact with Cantu by email, again we let him know we were REALLY serious buyers. He found us two cars, told us one was a NO GO, the other perfect. We went to the dealer within @24 hours, signed paperwork--- he made it easy to understand & very comfortable. Gave us EXACTLY what we wanted & agreed on. Car was ready 48 hours later(had to come from out of state). Only negatives, finance guy almost made my hubby & I back out of the deal while he told us how TERRIBLE & SUPER EXPENSIVE electronic & car issues could be in the future (trying to sell warranties). We agreed that he gave us the impression that GMC's were not a good long term investment. Loud & pounding were his techniques. Nice guy I believe, just trying too hard to make money. Just giving wrong impression. Most employees there (you see @12) stare at you, look at you, but do not smile, wave or greet you. BUT John DOES!Will tell others to seek him out. Fair, honest, nice guy.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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