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Customer Reviews of Bruce Lowrie Chevrolet

5.0
Overall Rating
5 out of 5 stars(52)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Mr Andersson

by Mr Andersson on 03/02/2023

Bought a new Corvette. Very friendly and helpful staff! Smooth process with all paperwork! Can highly recommend this dealer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

52 Reviews
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5 out of 5 starssales Rating

Mr Andersson

by Mr Andersson on 03/02/2023

Bought a new Corvette. Very friendly and helpful staff! Smooth process with all paperwork! Can highly recommend this dealer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

C8 High Wing Install

by FrontSeatDrv on 12/29/2022

It was excellent. Price was fantastic and everyone was really nice and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

So helpful!

by Tina S on 07/22/2021

Although I ended up buying my Blazer from another dealership, Cleve was SUPER helpful to me!! He was very quick to answer any questions I had. Will definitely be back for my next purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
1 out of 5 starsservice Rating

Fed up

by Dtondre on 10/19/2019

I have mixed feelings about this place. Six months ago I bought a used car from Bruce Lowrie. Less than 2 months later the car started over heating....$220 dollars in repairs and another $200 for a rental car for a week. This was fixed at a different chevy dealership but still it cost me money I shouldn't have paid for only having the car less than 2 months. Fast forward another 2 months, another issue, cam shaft cover and some other issues had to be repaired. So again I'm out of pocket another $250 in repairs, $110 towing, $150 rental fees. This time I went to Bruce Lowrie where my service advisor acted as if I was wasting his time and he didn't want to help. I was beyond frustrated. Now here we are another 2 months later and AGAIN the check engine light is back on. I went back to Bruce Lowrie because it was the same code anyone of the codes that came on the last time. Chris my service advisor did all he could to help me, because I refuse to put more money into this car. Including the lost wages the last time I had a repair done and the two repair expenses I already spent $1000 out of pocket on top of my down payment and that dosen't include the payments I already made to this piece of crap car. The service center basically told me sorry but it's going to cost you for diagnostic and repairs. I am beyond livid, frustrated, and disappointed that I have spent so much of my hard earned money to be treated like the only thing that is important to them is my money. You would think a good business would see that the car they sold me is a problem and do what they can to help or make the situation right.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Great experience and service- will be back!

by StephenG on 08/28/2019

Daniel Nobile was exceptionally friendly, extremely patient, and extraordinarily knowledgeable about the inventory and specifically the truck I was looking to purchase. He really took the time to answer my questions and make me feel comfortable about the process. It took a little time but I also appreciated the finance guy being super friendly and walking me through all the numbers. They both were an example of great customer service and the only reason I will definitely be back to Bruce Lowrie. By far my best experience in buying a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great Job and Very Sweet!

by Cnewton1985 on 01/04/2016

Everyone is always helpful and understanding. They always take care of anything we need. Always get me in and out in no time. They are normally very busy but they are quick.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

survey 12-31-15

by faster174 on 12/31/2015

everyone was very nice and professional. I was just there for an oil change service. it was done on time while I waited in the waiting room.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Bruce Lowrie Chevrolet

by Bkstevens on 12/31/2015

I have been a returning customer for over 20 years and will continue for 20 more, God willing. Randy Shapiro and Kelly Peterson are the best in the business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best car buying experience I have ever had.

by Terriez56 on 12/29/2015

Michael Daniels was awesome best car buying experience I ever had . I will definitely work with him when I am ready to buy another car. Very happy customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Salesperson Review

by William_Owens on 12/19/2015

This was my second purchase from Mr. Pedro Gonzalez. Pedro is the consummate professional. Courtesy, friendliness, amazing product knowledge and "second to none" service; this guy is the WHOLE PACKAGE!!! Thanks for another wonderful purchasing experience - greatly appreciated!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service at Bruce Lowrie

by Coolman7 on 12/17/2015

Friendly staff, quick and thorough service! The staff always greets me whenever I come in and meets me at my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Traverse

by Keith_Smith on 12/17/2015

Everything was completed in a timely manner. All the staff I encountered was courteous and helpful. The waiting area met my needs while I waited.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Bruce Lowrie Service

by herbonnic on 12/16/2015

Always a pleasure to visit Bruce Service !! Carlos the service adviser is always on top of job !! Kudos to all the staff in the service dept , very friendly at make it easy to do business !!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Oil change

by Frank2323 on 12/10/2015

Great personnel. My only complaint is that it took too long. The gentlemen told me one hour and 15 minutes; it took one hour and 35 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Bruce Lowrie Chevrolet

by Paul_Rosales on 11/27/2015

The Customer Service at Bruce Lowrie was excellent and I would not take my truck anywhere else . They were patient thorough and made sure that my needs were met.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Imp

by Derrekj on 11/26/2015

They finished my car in a timely matter considering the damage... Then when was available provided me with a loaner car till my car was completed. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Linda

by LiLiof8plus on 11/24/2015

Very respectful personnel! They met me at the car and immediately filled out the papers and asked if I had any questions. My wait was very short compared to what I expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2016 z06

by atl1957 on 11/17/2015

it was a great experience randy had the right corvette z06 for me and I love it . mr duff was very helpful in the finance office

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

new car

by KKlein2016 on 11/11/2015

This was the easiest car buying experience ever!! Will definitely do business here again in the future! Michael Daniels wENT above and beyond to get me the deal that worked for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Customer Service

by dorseys on 11/08/2015

Always good customer service. Bruce Lowrie employee broke my running boards. I didn't notice it but my husband did. The only thing I was upset about is the employee didn't tell management. I had to bring my truck back but Bruce Lowrie fixed my running boards.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Awesome

by Ronald4960 on 11/07/2015

I and my wife would recommend in a heartbeat...understanding and help of staff is unbelieveable! The time it took was awesome.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

Bruce Lowrie Chevrolet is one of the State's oldest family owned Chevrolet dealerships.

In business since 1922, that's over 90 years of great service!

Amenities
Complimentary Loaner Cars
Complimentary Coffee
Shuttle Service
Television
Collision Repair/Body Shop
Languages Spoken (2)
English
Spanish