Service Goodson Acura Car Dealership Dallas Texas | Edmunds
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Goodson Acura Service Reviews

  • 4801 Lemmon Ave
  • Dallas, TX 75219 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Exceptional service By Debbie on 08/15/17 08:50:44 AM PDT
Recommend this dealer? Yes

Exceptional service from Ben Miller! I have been taking my Acura to this location for over 3 years now and last week, I needed new tires. Everyone told me to go to a "tire store". Instead, I headed to Goodson Acura and Ben Miller made my entire day exceptional! He had my car thoroughly checked ...
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Dealer Response

Debbie, thank you so much for the kind mention! We're so pleased that Ben Miller has been able to provide you 5-star experiences in service. We love hearing praise and greatly appreciate you taking the time to stop by and let us know how we did! Thanks again a... Read more

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Service Rating Completed an airbag recall and had a great experience! By jjones8601 on 05/20/17 01:44:59 PM PDT
Recommend this dealer? Yes

I went to Goodson Accura today to get the recalled airbag recall repaired and replace me windshield wiper blades. Let me tell you how easy it was and my service guy, Robby Robertson (331) was awesome. The dealership did a 28 point inspection, installed the wiper blades I bought on site and washed/va...
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Dealer Response

Thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and look forward to serving you again next time! Thanks again!

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Service Rating Airbag Replacement Service By Cowboy_Pete on 03/20/17 07:52:57 AM PDT
Recommend this dealer? Yes

I received a follow-up airbag replacement notification in the mail. Per their recommendation, I called to make an appointment. I was in and out under 90 minutes, as promised. They also gave me estimates on minor body repairs done at my request within that time.
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Dealer Response

Thanks for the kind note, Pete. We appreciate taking the time to do so and definitely look forward to serving you again on your next visit. Thanks again!

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Service Rating Superb Service and Accommodation By idnhtfsp on 07/08/16 02:21:40 AM PDT
Recommend this dealer? Yes

I was very hesitant to visit this particular dealership before I decided what new vehicle I'd want. After trying out many others, the 2016 MDX was the last one left on my list and this location was the closest to me. I finally decided to give it a shot. I'll leave out my car-buying experience, whic...
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Dealer Response

Thank you much for stopping by to let us know how your recent service went after taking home your 2016 MDX. We're glad to be able to assist with the pea-sized issue in your leather and glad to hear it is all squared away now. Keep us posted should any addition... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating A plus service By bvance1 on 01/28/12 02:24:54 PM PST
Recommend this dealer? Yes

Took my TL in a few times for work and was treated like royalty. I would highly recommend the service dept and body shop.
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