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Customer Reviews of AutoNation USA Corpus Christi

4.7
Overall Rating
4.73 out of 5 stars(17)
Recommend: Yes (14) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Kristina Fischer

by AScott40 on 04/19/2024

She went above and beyond to find the truck that met my long list of requirements. Also came in on her day off to make sure everything was done correctly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

17 Reviews
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1 out of 5 starsservice Rating

BAD SERVICE!

by Tony R on 04/22/2024

The van was taken to get service for engine light. But need management approval. It sat in service department for two weeks because service people could not get hold of any management. In all those two weeks the kept saying waiting on approval. Its been three weeks now still no van.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Kristina Fischer

by AScott40 on 04/19/2024

She went above and beyond to find the truck that met my long list of requirements. Also came in on her day off to make sure everything was done correctly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Jalen Hardy and Staff

by Dale Stephan on 04/03/2024

Overall, our experience with Jalen Hardy at Autonation USA has been exceptional. Over the last four months, we've bought two vehicles, and Jalen's authentic personality, transparent honesty, and commitment to our needs have been instrumental in our decision to return. In December 2023, we purchased my wife's vehicle, and Jalen's service was so outstanding that we decided to come back in 2024 for another purchase. This time, in March, we bought a truck, and Jalen, along with the staff, went above and beyond to overcome various unexpected challenges that arose during the process. Despite encountering issues such as key problems and a cracked windshield, Jalen ensured that we were well taken care of and that we drove off with a pristine vehicle. His dedication to resolving any obstacles that came our way truly sets him apart. We have full confidence in Jalen and the team at Autonation USA, and when the time comes, we'll certainly be returning for our future vehicle needs. Highly recommended! Also, please give Patrick a full-powered high five for us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Easy and comfortable Car buying

by Sinclair on 11/20/2023

Jonathan helped me to find my very first car! I was a little insecure, had some ideas, but wanted to stay open minded. He helped me in finding a car I felt really comfortable with! He didn’t push me into buying one right away, asked questions to figure which car would fit to my desires. I am very grateful for his help and I am excited to take the car home with me

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sweet service

by Scotty B on 10/07/2023

Mr. Hunter was very much knowledgeable and ready to answer any of my questions. He is a great salesman and has an incredible attitude! Such a hard working young man. I will definitely be here again for my next vehicle purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

loving my pretty little honda civic sedan👍😊

by pamelia on 10/06/2023

my sales team Harvey, Elizabeth, and Tyler were extremely kind and considerate throughout my buying experience. They certainly helped me achieve the goals I set myself before going to the dealership. I felt they were fair on my trade in and gave me a good deal on my Honda Civic. When you go there be sure to ask for them

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service!!

by Rockportmom on 09/13/2023

Great service all the way around from the sales staff to the finance to the service dept. We had to come back in to get our new truck rear windshield window switch replaced, it only took about 5 mins. Thank you Autonation again!! This is the second vehicle we have bought from them & whenever we are in need of another we will be back!!! You guys are AWESOME 😎!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Autonation

by Robert CC on 09/08/2023

Hunter Martinez salesman Great help Polite Would purchase from him again Would recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Erica Ramos

by Tesstikal on 09/07/2023

Erica was fast and friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sold my car here. Great service and follow through

by Deejayoboi on 05/11/2023

Erika helped me appraise my car, very seamless process. Didn’t have the title handy so took me 2 months to get it from DMV but she followed up and helped me through the process. Highly recommend auto nation and Erica

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best Experience

by Chris Ramos on 05/01/2023

I sold my vehicle to AutoNation USA. Erica Ramos was polite, professional, and quick with the whole process. If you are looking to sell your vehicle, go see Erica. She kept her word about it being a speedy process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Autonation USA CC

by LxMdnaCC on 11/20/2022

The only place to buy your car! Best existence ever! Erika Ramos made the process fun. Patrick is the only finance manager I’ll ever work with! Highly recommend AutoNation USA CC, the only place to buy your car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great place to buy a used car!

by anguigj059 on 07/01/2022

Jerry did a great job helping me find a vehicle that suited my wants and needs! Lyndol was also very friendly and greeted me at the door. I was very satisfied with the staff and customer service. The managers were very professional and the General Manager Jeff also congratulated me for my purchase! Will definitely come back. Thank you AutonNation USA.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

G

by 78585o7 on 06/26/2022

Very polite,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Super easy

by Drew on 04/14/2022

The dealership made my purchase super easy and fast, josue was a great sales professional and helped any way he could to ensure my purchase was as smooth as possible.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Always Great Service

by mari4419 on 10/29/2020

Always great service! All staff is very friendly, helpful, and knowledgeable

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

All the employees lie to make the sale.

by Dustinlee21 on 01/29/2020

Good price, great truck. Except the fact it came with 1 key. Part of the deal for the truck sale was a key fob and spare key. The promised they would, they had my truck for a week and never did anything. When I picked it up they looked at me with a confused response and said they did not know what I was talking about. I have it in emails 7 different times reiterating what's to be done as part of the deal. Now they dodge me. even the main boss lied to my face just to sell me a truck. Takes courage to lie in someone's face.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi