Texas Dealerships - Mercedes-Benz of Austin of Austin Texas
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Mercedes-Benz of Austin Sales Reviews

  • 6757 Airport Blvd
  • Austin, TX 78752 (map)
  • (512) 220-0940
  • Chat with Dealer

Sales Reviews

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Sales Rating Absolutely Fantastic Written by baktasht on 04/04/17 01:51:22 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My family has owned Mercedes vehicles on and off since the late 60's (grandfather). My wife have owned 6 now. 500SL, R320 CDI, S350, S550, GL450, and now an E350 Bluetec. The latest of which is our new-to-us 2013 Mercedes E350 Bluetec. The last 3 we have purchased from Mercedes of Austin and have si...
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Dealer Response

Wow, Baktash! First and foremost, we want to extend a hearty thank you for you and your wife's continued business throughout the years. It's our goal to give every customer the same level of first-class customer service that you experienced. Our team is traine... Read more

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Sales Rating Stacey Olmstead, Sales and Leasing Consultant Written by HappyBenzOwner on 10/26/16 07:46:40 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just purchased my 2017 GLC-Class SUV from Mercedes-Benz of Austin with Stacey Olmstead as my sales advocate. Stacey was a delight to work with and made my buying experience as pleasant as possible. If you’re in the market to buy or lease a Mercedes-Benz, I highly recommend contacting Stacey Olms...
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Dealer Response

Congratulations on your vehicle and thank you so much for the review! Stacey is a great member of our team and we'll be sure to pass the compliments along to her :) -The Team at Mercedes-Benz of Austin.

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Sales Rating Michael Bakiris is Excellent! Written by ronbon77 on 10/18/15 09:29:41 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I searched the entire state looking for a Mercedes with specific options and only found two, one at Mercedes of Austin and another in Houston with a “Mercedes” dealership who did their financing through a third party. In other words, not a real Mercedes dealership. As a matter of fact, most of the d...
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Dealer Response

Ron, we wanted to extend our most sincere gratitude for this review. We know it's been a little while since you wrote it, but we didn't want to miss the opportunity to say thank you. Every day, we do our very best to provide the highest level of customer servi... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Horrible Sales Experience Written by Buster2126 on 09/24/15 08:42:47 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The whole experience felt like a scam. This is disappointing seeing as I have always been a Mercedes guy. The sales person was nice, however once I got to the finance person he was pushy, made mistakes on his numbers three times and had excuse after excuse. I used the edmunds lease calculator and...
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Dealer Response

Buster2126, Thank you for returning my call to discuss your experience. I agree your visit didn't go well, we didn't sell you a car, and you have a negative perception of us. I apologize that your experience didn't go well. I have spoken with the business mana... Read more

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Sales Rating Ron 2015 Written by R2015 on 03/30/15 09:40:13 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just picked up my 2015 SL-550 from Mercedes of Austin. As an enthusiast and very picky buyer I visited every Mercedes dealership with 200 miles of Austin over a several month period. Being retired lets you do such. I returned to Mercedes of Austin as being the best choice not only for price but th...
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