Customer Reviews of First Texas Honda
First Texas Honda - As Good as you Hear They Are!
byon 06/03/2022
Husband and I decided now was the time for a new vehicle and a hybrid was it. We agreed on the Honda Insight. So I started contacting dealerships. First Texas Honda was one of the first to respond. They are not the closest, but close enough. The closest dealership just recently responded, after we'd purchased and taken delivery of our new Insight. The car is everything we'd hoped it would be so far. And Nadeem Khan, our sales consultant was one of the best I'd experienced over the years. So was everyone else at the dealership. Communication is big with me and this dealership has aced that. Plus I'm confident they will ace ongoing service as well. The dealership is huge, but in a good way. Bonus: They have a great coffee bar! And the Insight? Loving this car already - and it's only been a week! Thank you First Texas Honda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Really
byon 05/09/2023
Took vehicle in at appointment time for occasional start issue. Was told nobody would look at vehicle for 24 to 48 hours. Why bother with appointments if this is how things happen here??
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great job
byon 06/23/2022
Service was prompt and efficient. I was informed about what was needed and what was optional. No pressure to make decisions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 06/21/2022
Thanks Bobbie for taking time to explain pricing, process and questions I had. Appreciated it very much!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2019 Pilot Routine Service
byon 06/18/2022
Excellent service, professional staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
George
byon 06/14/2022
Excellent service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil and Filter Change
byon 06/10/2022
I had a very pleasant experience at First Texas Honda. My service adviser, Anthony Herrera, was knowledgeable and courteous. He went beyond the call of duty to explain features in my car that I did not know before. One of the reasons that I keep coming back to First Texas Honda is because they have excellent service advisers like Anthony Herrera.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Basic service
byon 06/09/2022
Only required basic service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jay Jank never disappoints!
byon 06/07/2022
I have been working with Jay Jank for 8 years now. He is the best !!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service As Always!
byon 06/03/2022
I always get superior service at this dealership. They are prompt, notify me when additional repair are needed or recommended and they thoroughly explain why repairs are needed. Their coffee bar is wonderful too!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First Texas Honda - As Good as you Hear They Are!
byon 06/03/2022
Husband and I decided now was the time for a new vehicle and a hybrid was it. We agreed on the Honda Insight. So I started contacting dealerships. First Texas Honda was one of the first to respond. They are not the closest, but close enough. The closest dealership just recently responded, after we'd purchased and taken delivery of our new Insight. The car is everything we'd hoped it would be so far. And Nadeem Khan, our sales consultant was one of the best I'd experienced over the years. So was everyone else at the dealership. Communication is big with me and this dealership has aced that. Plus I'm confident they will ace ongoing service as well. The dealership is huge, but in a good way. Bonus: They have a great coffee bar! And the Insight? Loving this car already - and it's only been a week! Thank you First Texas Honda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Another great service
byon 05/31/2022
I brought my Fit in for routine maintenance. A smooth, thoughtful experience from booking an appointment time though Carlos walking me through my multi-point inspection.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Service, Quick in and out
byon 05/26/2022
I had a Sunday morning appointment which is very convenient because I didn’t have to take time off from work during the week. Quick in and out, good service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied completely
byon 05/24/2022
Satisfied completely
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Nice job
byon 05/22/2022
Excellent communication
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 05/03/2022
Good service as usual. Timely and polite. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 04/29/2022
Great service, detailed explanation of a myriad of issues to be addressed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall notice
byon 04/28/2022
Good service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Effortless service
byon 04/28/2022
Another effortless maintenance service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Repeat customer
byon 04/27/2022
When we wanted a new Hybrid model the only place we shopped was First Texas Honda. They had served us well on our first Honda purchase 3 years ago. Service had been efficient and attentive. Recent purchase in all respects excellent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A1
byon 04/24/2022
maintenance service to my ridgeline.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 04/20/2022
Scott Bailey was my service advisor. Great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
1 Comments