Sales Reviews - 370694685

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Dealer Sales Reviews

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Pretends not to know Edmunds Direct

Written by whoya5555 on 05/03/11 01:44:03 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

Having previously purchased a vehicle from Champion Toyota in Austin, using internet sales, I was very satisfied. This time, the experience was completely different. I submitted my request through Edmunds Direct, and then received an e-mail from salesman Jesse Jiminez asking me what I was looking for. When I referred him to my Edmunds request, he claimed he never received anything. Then, in response to my question, "Then how did you get my e-mail?!" he says, oh yeah, got that, but no other info (riiiiight). So I proceed to explain in detail what I'm looking for (gave him a specific inventory number and specific options preferred) and his manager sends me a ridicuolus quote on the vehicle with a few hundred bucks off (several thousand above Edmunds TMV). Obviously, this dealership is gaming the Edmunds Direct system and trying to avoid dealing with the website. Not exactly what I would call much integrity with regard to an "internet sales" department.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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