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Motorcars of Nashville


Customer Reviews of Motorcars of Nashville

1.0
Overall Rating
1 out of 5 stars(1)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
1 Reviews
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1 out of 5 starssales Rating

Atrocious Customer Service!

by Kimberley on 11/07/2023

Everything started out ok yesterday. Had the car ready for me when I arrived. Let me take it to my mechanic to look it over. That was the last of it. I had to wait until I got ahold of my trustee to get my check so I left while planning on coming back the next day. While driving home, Otto was appearing to be friendly asked me if I had any questions. I said yes. Can you please verify the price that is on TWO possibly more car shopping apps. No response. Then I asked him for the vin number so I could check the carfax because the price was quite low considering the year, miles, etc. Again, no response. It’s now been almost 24 hours and still no response whatsoever. HUGE disappointment because it seemed like I was going to get a great deal on a great car. With the exception of the comfort of the seats. It was a Camry and I have been told by a few people that they are super comfortable. I was willing to put up with that and just buy some cushioned seat covers. But no. I have yet to get any reply to any of my questions. Steer clear.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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