Morristown Ford
Customer Reviews of Morristown Ford
The sales staff at Morristown Ford is outstanding!
byon 09/22/2016
Sales staff was extremely helpful in finding a SUV, the Ford Escape ES FWD in my case that fit my needs and budget. Highly reccomend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
bad customer service
byon 11/07/2012
I bought a 2000 Mustang GT Convertible and have no problems with the car but Lance F. the Sales Manager and Tony R. the General Manager are not the kind of men that should be involved in making decisions for a good dealership. I agreed on max out of pocket no financing out the door price for the car and due to their incompetance i had to pay more taxes when I arrived back in Georgia! When I called to explain my situation to Lance he told me that Tony said that they paid the taxes that were required according to law. and they could not do anything about it. Well I think that they lost a good review for bad customer service over $265 on a $10,275 sale of a vehicle. pretty crappy I think.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
