Sales Reviews - 1568253

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Dealer Sales Reviews

Sales Rating:

Fairly good experience

Written by jroki on 09/29/12 05:33:00 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Salesman provided a prompt response and gave me an on-line quote that beat, by a significant amount, an offer by another dealer. However, when I visited the dealer the Highlander quoted to me was not available at the dealer. The dealer provided 2 alternative that we supposed to be similarly equiped at the same price. They also offer alot more for my potential trade than another Toyota dealer fo a like vehicle. I agreed to purchase one of the vehicles, which had to be transferred from another dealer, but that dealer had add-ons that I did not want. I decided to accept them (at dealer cost) due to the limited availibility of the other options I wanted at the end of the 2012 model year. The dealer provided, what I considered, fair offers on the price of the Highlander "out the door" with or without the door. The purchase experience was better than others I have experienced and there was no pressure on the part of the dealer to buy the added exterior and interior protections or the extended warranties.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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