Customer Reviews of Honda of Columbia
Hassle-free car buying, with good sales folks, overall great experience.
byon 07/02/2017
I recently purchased a new 2017 CR-V LX from this dealership, and let me tell you, it was by far the BEST car-buying experience I've had. For a few months now, I was looking for a Toyota Tacoma--something functional that would work as a vehicle, but also do the job carrying things around as needed. I went to the Toyota Dealership (Dick Smith), and dealt with a very nice man who did a great job of assisting me. That being said, I slowly realized that the fuel-economy of the Tacoma wasn't what I was looking for. Not to mention, the vehicle wasn't as powerful as I expected for the price. So, I started researching other options. This lead me to look into the Compact SUV's, and into the Honda CR-V. Over and over I kept seeing that the CR-V was hands-down the best reviewed, safest, and roomiest of this vehicle category (in comparison to the Mazda CX-5 and Toyota RAV-4). Realizing that it would still provide me about 4 ft. of trunk space, well, I was willing to sacrifice the extra foot that the Tacoma provided in the bed for a better, much more efficient vehicle (in function as well as price). Initially, I went to Midlands Honda (somewhat competitor to Honda of Columbia) to look at the 2017 CR-V's. While the salesguy was okay, it just felt like he was disinterested in selling me a vehicle after I told him I wasn't going to purchase that same day. Because of that, I went to CarMax, and found a nice salesman and a pretty good deal on a used (though I really wanted new) 2016 CR-V EX-L (leather interior). Though the deal was good one...I was iffy on the vehicle being used. I had the salesman ship the vehicle from one of their other locations, and I left their dealership expecting to return a few weeks later, to look over the vehicle, and purchase it after its arrival. While I waited, I decided on a whim, to call Honda of Columbia, because time and again, their reviews were better than Midlands'. That's when I spoke to Justin Smith. Let me say, Justin was INCREDIBLY helpful from the get-go. He immediately listed for me several great prices on NEW CR-V's that beat not only the CarMax deal, but also the deal that the salesguy from Midlands Honda had offered me (though the Midlands guy really wasn't that helpful with pricing). Justin was friendly, and when I told him I didn't like to waste time, he was to-the-point and just offered me some great internet prices that he emailed me to look over. After working with Justin over the phone and via email, I realized that Honda of Columbia was the place I would be purchasing my CR-V. I promptly cancelled my order from CarMax, and arranged to come into Honda of Columbia to test drive the CR-V with Justin. Unfortunately, a change in schedule prevented Justin from being present the day I went to do the test drive. That day I worked with a nice young man, named Ethan Godwin. Ethan was VERY knowledgeable with regards to the CR-V and all of its features. It was a very good test drive, and I learned a lot more about the vehicle thanks to Ethan--which made me feel confident that the CR-V was what I truly wanted. Though I wasn't going to purchase that day, Ethan was quite professional in making sure that I followed-up with Justin (and didn't take the sale), since he had been assisting me from the start. After following-up with Justin a few more times, I got all my finances ready, and worked with him and Business Manager Seth Nortey (Mr. Boston!) in finalizing the deal and purchasing a new CR-V LX (after doing some research, I realized I didn't need the extra features of the EX nor the leather of the EX-L). I must say that Seth was a funny, and good family man that offered me a really sweet deal on the extended warranty and Car Care plans...plus his Boston accent can't be beat! Even if I do pull for the Yankees and Knicks! We at least agreed on the potential/storied past of the Dolphins! I know this was a long review, so I thank all for reading this--if you made it this far. I just want to say, that after driving the CR-V for a little over a month, I'm in love with it. It's already proven itself functional with me hauling mini-fridges, furniture, and other things in it's awesomely spacious cargo area. The vehicle has already proven itself to me in just this short time span. Of course, it's brand new, so it performs like a dream, but I also feel confident that the Honda brand is a good one that will last, plus the warranty and Care Plan make me feel confident that Honda of Columbia and its folks will have my back throughout the life of the vehicle. Unlike other car buyers, I plan to keep this vehicle for more than 10 years, so I think the plans I got will keep me in good working order throughout that time--and beyond if need be. I want to thank Justin Smith again for providing me a great experience, for being to-the-point, but still jokey and friendly...without being a cheesy "used-car-guy". If you ever choose to purchase a Honda vehicle in the Midlands area, forget Midlands Honda, the only choice is Honda of Columbia. These folks will treat you right! --Gabriel Lopez
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent customer service
byon 04/24/2017
I came from Midlands Honda, already annoyed at how they were trying to cheat me. They never let me see the car i wanted. Midlands Honda tried to sell me a used car, of which i kept saying no USED car. They don't listen. Honda of Columbia listened to what i wanted and made it happen.They did what they said they could do. Made buying a car pleasant. I'll commend anyone i know looking for a new Honda to come here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love my first Honda Civic
byon 03/31/2017
My salesman Allen Elmore was patient and respectful with me because this was my first Honda and I had a hard time trying to decide what to purchase. With the reputation Civics have, and all the running around, shopping, eating out, work, church, going to my mom's, etc the Civic is the perfect 'get around' car! I tested out 2 vehicles and looked at all the other beautiful vehicles on their lot. And Jeff Joseph was easy to work with when it comes to financing and giving me his advice, input on my loan and all the red tape that usually comes with paperwork seemed like a breeze with him! I highly recommend Honda of Columbia for your next car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Made it Happen!
byon 03/26/2017
The people at this dealership were concerned about getting me into a Honda that fit my budget. They bent over backwards to make that happen!I
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Second purchase
byon 03/11/2017
I purchased from Honda of Columbia before and had a great experience and my second purchase was even better. We were handled in a very friendly and professional manner. From Adam Bliss and Robert Cooper and Jeff Joseph the Finance Manager. Everything went smooth and left with a beautiful Lexus for my wife. Thanks to Adam and everyone else at the dealership that helped us we will be coming back when we need more transportation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent experience
byon 07/02/2014
I recently bought my third Honda, first one was a Prelude, second & third ones were/are an Accord. I purchased all three new and drove the first two for 13 years & almost 15 years. Obviously I love my Honda cars. I bought the first two from Midlands Honda & returned there thinking I would purchase my third one from them as well. My husband & I were not treated with respect and they were not willing to work with us as far as price, nor would they even tell us the final price so we could figure out what kind of down payment we needed, it was truly unbelievable. The owner of where we have all 5 of our vehicles serviced told me to go to Honda Cars of Columbia, he said I would be happy there & he was right. They treated me with respect, were upfront with pricing, answered all my questions, we bought my 2014 Honda Accord V6 for what we wanted to pay. It was so easy, that I was skeptical thinking okay when are they going to drop the ball on this, until I drove it off the lot and realized they were honest & did everything I wanted and asked for. I highly recommend going to Honda Cars of Columbia and work with Braulio R, you will not be disappointed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent!
byon 01/17/2014
Buying my car from Honda of Columbia was e-a-s-y! Not only did they give me the lowest quote around, but their sales team was great to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A+ for Honda of Columbia
byon 11/06/2012
They have the most competitive prices for the 2013 Accord in the Carolinas. Traymon R. handled the deal over the internet, quickly and efficiently. He was able to get the car in the trim and color I wanted. I had to drive a couple of hours to pickup the car but the price was too good to pass up.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 06/27/2011
Braulio was attentive to my needs and concerns, did not put any pressure on me when I was considering different models/trim levels, promptly responded to my emails and when I was ready to buy gave me a great deal right away without going in lengthy negotiations. Everything was done by email and I spent less than an hour in the dealership finalizing my purchase and then driving off a new Honda. Great job, Braulio!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good deal and service at Honda of Columbia
byon 12/03/2008
Hello All! After quite a bit of research, my wife and I decided to get a Honda Odyssey. We visited all of the local dealers for our test drives, and then hit the internet to shop. We found that the Honda dealers were giving killer deals on the 2008 models. It took a little while to weed through the different offers... the dealers all have different fees, etc. Honda of Columbia was the quickest to respond, and after fees and taxes calculated, ended up being the cheapest as well. The Internet guy quoted us $26817 "out the door" for a left-over 2008 Odyssey EXL, which included tax, registration, documentation fee, and the dealer add-ons. This dealer only had about $400 in "accessories"... we saw some vans at other dealers that had $2000+ in accessories added. Watch Out! We scheduled an appointment with Andrew Harrell. He had the van cleaned and ready with a full tank of gas when we arrived. It took about 90 minutes to complete all of the paperwork and drive off in our new van. This was the smoothest car purchase ever for me. We got a great deal without having to haggle back and forth. Andrew was quick to respond to emails. When we arrived he was pleasant and easy to deal with. I give two thumbs up to Honda of Columbia. Cheers! M. Denis Chapin, SC
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Family Owned and Operated since 1978. Your friendly family locally owned Honda Dealer of the Midlands. Nationwide Lifetime Powertrain Warranty included on every new car. Comfortable customer lounge with complementary refreshment. Honda of Columbia was named South Carolina's 2014-2018 Honda Dealer of the Year by DealerRater.com, we stand behind our vehicles and our customers. We urge you to check our reviews and see how we compare to other dealerships.