George Ballentine Ford Lincoln
Customer Reviews of George Ballentine Ford Lincoln
Purchased a vehicle
byon 01/08/2024
Bought a Lincoln Navigator and whole Process was smooth. Salesman Shorty was great and friendly with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchased a vehicle
byon 01/08/2024
Bought a Lincoln Navigator and whole Process was smooth. Salesman Shorty was great and friendly with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Navigator Service
byon 09/14/2023
Handled professionally, on time with no problems
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 09/09/2023
Quick and Reasonable Price
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 09/09/2023
Quick and Affordable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 06/18/2023
I got a pil change and it was done in a appropriate time great service 👍
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change, tire rotation
byon 04/14/2023
Quick, easy, but I wouldn’t say cheap!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil leak
byon 04/08/2023
I had an oil leak. It was caused by the filter improperly installed. Was fixed at no charge to me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ballentine Ford-Lincoln is what CUSTOMER SERVICE is all about.
byon 02/17/2023
I enjoy dealing with people as the individual can determine if an experience is favorable or not. The entire staff at Ballentine are the very best at what they do, from sales to service and everything in between. I have never in 65/sixty-five years of owning an automobile had a better experience purchasing and owning a vehicle..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 12/31/2022
I recently bought a 2020 explorer from Ballentine Ford and had a great experience. Megan made the purchase stream line and enjoyable. She was very knowledgeable about the Ford Explorer and the other vehicles we talked about.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ballentine Ford
byon 09/15/2022
I was in and out in record time for general oil change, lube, tire rotation, etc. They shared with me that the air filter needed to be replaced before installing one which was mice since it is not part of my maintenance agreement.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Hoss
byon 06/17/2022
Awesome dealership,sales,parts,and service 😁👍🏻
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic customer service and buying experience
byon 03/14/2022
I was impressed with the buying experience at Ballentine from start to finish. First of all, they were able to identify very unique vehicle (2022 Expedition Timberline) during a time of extreme inventory limitations). They helped me through the ordering process and did a good job of explaining the features and options. While waiting on my vehicle to be built and shipped Wells Ballentine kept me up to date on a weekly basis. The actual sales process was seamless as well. I live out of town and they coordinated someone to pick me up and take me to the dealership. When I arrived at the dealership Ty (finance manager) had everything ready to go and the paper work signing process took less than 5 minutes. In addition, Bailey Young walked me through every technology feature in the vehicle to ensure that I had a great understanding. I could not have been more pleased with the buying experience at Ballentine and I will be back for my next purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Exceptional Experience!
byon 12/21/2021
The sales experience with Jeff Roberts was exceptional! He and Mark Roberts made us feel right at home in the dealership. The purchase of our new Lincoln was a smooth, professional, and timely. This was our first experience with Ballentine but it will not be our last. We have already referred two people to Jeff. The attention to customer service at this dealership is a rare gem!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
President
byon 10/30/2021
Excellent work
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 07/20/2020
Dependable, reliable and prompt service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 01/05/2020
Every interaction with Ballentine Ford service (and sales as well) has been exceptional. Mike Caruth (service manager) and his team have exceeded my expectations in every respect. Having done business with larger Ford dealers over the past few years and having marginal experiences, it has been refreshing to deal with a dealership where honesty and old fashioned customer focus is still evident.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good service and fast
byon 11/20/2019
Had some issues with my windows and was taken care off right away. Very good service and fast.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Repair
byon 09/17/2019
I had a problem with car skipping. I left the car at service area overnight for them to test drive. They called and said it was not skipping. I picked the car up and it got worse. I took car back in and they said it was spark plugs. They replaced all spark plugs plus 2 coils.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 10/22/2018
Always courteous and very thorough.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Our 1st Lincoln purchase
byon 08/02/2018
We had a good experience with our first purchase of a Lincoln.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service of my F 150
byon 07/27/2018
I am over 70 years old and have never had such good service as I receive at Ballentine Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
