Best car shopping experience!Written by kimnelson4 on 03/10/17 08:52:02 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
This was truly the best car shopping experience. Being a military spouse, we have purchased cars in many states, including 8 purchases in the local Augusta area since settling here 20 years ago. Took current car in for service at Bob Richards and was so pleased and impressed with all the staff. Was in the market for another car for my college age daughter, and the relaxed and comfortable atmosphere and people made me want to start there first. Well, no need to go anywhere else. Craig Paro and everyone there are excellent! I felt no pressure! Craig knew the products well, and not only did he answer all my questions, but was sure to ask me questions as to what my needs and concerns were also. Car shopping for many can be a stressful thing, but never did I feel stressed or worry that I would be pressured to buy what I didn't want. No pressure and no gimmicks. Thanks to everyone who took part in our service of current car and shopping and purchase of new car- Craig Paro (our salesman who we rate 5 STAR!!) Josh Boykin (GM), Tony Overcash (Sales M), Wayne Gilliand (FD) and Ricky Johnson (Service M). So glad we purcharsed additional parts to dress up the Wrangler so we can go back to visit our new extended family. We will definitely be doing our next trade of current car and purchase of new car with Craig at Bob Richcards. Definitely recommend them. You won't be disappointed.