Service Herb Chambers Cadillac of Warwick Car Dealership Warwick Rhode Island | Edmunds
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Herb Chambers Cadillac of Warwick Service Reviews

  • 1511 Bald Hill Rd
  • Warwick, RI 02886 (map)
  • (888) 225-9658
  • Chat with Dealer

Service Reviews

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Service Rating Herb Chambers Excellent Service By Cyndi3314 on 12/02/15 06:15:23 AM PST
Recommend this dealer? Yes

Everything was EXCELLENT, there was only 1 thing that stopped me from giving you an OUTSTANDING, the wait. I got there at 8:30 and I did not leave there for 2 1/2 hours, that is a long time. But other than that, I would give you an EXCELLENT, everyone was so very nice and pleasant and the waiting ...
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Dealer Response

Thank you so much for taking the time to write this review. The entire Herb Chambers Cadillac team strives to make every guest feel at home in our dealership. We apologize for the wait and hope to serve your automotive needs for many more years to come. Bes... Read more

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Service Rating Positive experience By Stephanie_S on 11/27/15 10:45:19 PM PST
Recommend this dealer? Yes

My vehicle was brought in for a repair that was covered by an aftermarket warranty I had purchased. The service department representative, Jeff, was very helpful in coordinating with the warranty company and in ensuring I had a loaner car while waiting for the part to be delivered.
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Dealer Response

Thank you, Stephanie, for sharing your story! We really appreciate your business, as well as, your feedback on working with Jeff. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, ... Read more

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Service Rating Herb Chambers Cadillac is fantastic. By LisaDAlbert31 on 10/29/15 05:12:04 PM PDT
Recommend this dealer? Yes

Great sales and service department! AJ in service always goes above and beyond to make sure I have a great experience. Kevin Barry found me exactly the car that I was looking for and at the price I needed.
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Dealer Response

Thank you, Lisa! We appreciate your kind words and continued business. Best, Neil Ferreira, General Manager

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent Service and Employees By Jamess1942 on 09/27/15 06:41:49 AM PDT
Recommend this dealer? Yes

On arrival I was greeted by my Service Advisor, AJ Pulvie, Jr. who was courteous, knowledgeable and very accoumidating. He is an asset to your company. I was introduced to Joe, the service manager, who was equally knowledgeable and helpful. When the car was ready AJ called me and everything accordin...
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Dealer Response

Thank you, Jim! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased we were able to do exactly that. Thank you again and we look forward to working with you again in... Read more

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Service Rating Satisfied customer By Annette54 on 09/13/15 03:40:38 PM PDT
Recommend this dealer? Yes

I recently brought my 2011 Cadillac CTS in for service and was treated courteously and with respect. The young man (I'm sorry I did not get his name) listened to my concerns and seemed genuinely interested in fixing the problem I was having with the car. I was very pleased with my last service visit...
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Dealer Response

Annette, I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience. We thank you for your business and look forward to the opportunity to serve your automotive ne... Read more

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