Land Rover Willow Grove
Customer Reviews of Land Rover Willow Grove
Incredible service
byon 07/26/2020
Pierre was phenomenal, helpful and very knowledgeable. When he went to the sales manager it was just smooth quick transition and the young lady that closed with all the paperwork. All very professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional service
byon 05/09/2019
My experience at this dealership couldn’t of been better. Staff was welcoming and professional as exceptional service was provided. Purchase was smooth and a very fair price was negotiated quickly without the stress of back and forth haggling. I would recommend anyone to this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bestest buying experience
byon 07/16/2018
Yes, I wrote "bestest." I'm also a highly qualified, high school English teacher. Bill Marshall made this the most pleasant car buying experience ever. No games, no gimmicks, no concerns. The car I was stalking was available at the dealership. I asked about fees, because I was confronted with ridiculous, exorbitant fees at 99% of dealerships I contacted. Bill promised no games, just complete satisfaction and that is exactly what he delivered. His manner is perfect to disarm wary consumers jaded by car buying experiences. Most details were worked out over the phone and I drove from New York to PA to finalize the process and bring home the car in a very short time. No details changed. Wow! That's different. I was fully supported by the dream team of Bill and Kim. I am a critical, discerning consumer who highly recommends this dealership in general, and specifically, Bill Marshall. Exceptional service from entire dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Dealt with a conniving salesperson
byon 03/07/2016
Talked to Mark Reilly Sr trying to get myself into a new HSE. In the beginning he told me that they would require me to do a finance app even though I'm paying cash for a vehicle. He assured me they would not run my credit. Stupidly I did it trusting a salesperson's word . Please if you're looking to buy a new SUV , do not purchase one from Willow Grove. I hope you can find a sincere salesperson somewhere else.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Great Purchasing Experience
byon 02/10/2015
Great experience at the Great Britain's. Salesman was great!! Having been buying my cars from this dealer since 1997. Great overall experience with this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
