Pennsylvania Dealerships - Otto's BMW of West Chester Pennsylvania

Sales Reviews

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Sales Rating CPO car purchase and follow up Written by gaminid on 06/02/17 12:02:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We purchased a Certified Pre-Owned car in April 2016 and had a great experience throughout the entire process plus follow up tech helps. Our car, 2014 535 iX has many features and as a results it has a complicated electronics user interface. After purchasing the car we are entitled to unlimited tech...
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Sales Rating BEST PLACE EVER Written by ALAN4BMW on 02/19/17 04:01:39 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bought 3 SAVs there. Justice Morgano is the best salesperson. He has been a top salesman at Otto's for years. Always gives a great deal with no haggling. Follows through to help you even after your purchase. Cannot think of a better buying experience.
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Sales Rating Top tier buying experience Written by jpiccola on 01/26/17 11:23:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

BMW automobiles are premium cars. The sales experience should also be premium. My sales associate was extremely professional and did not try high pressure tactics. The team was extremely knowledgeable and helpful and followed up several weeks after my purchase. This was very helpful in answering...
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Sales Rating Great Experience Written by Rick_Eb on 12/14/16 07:47:24 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I came to lease a used car, and I was impressed with the customer service throughout. They were very up-front and honest, I was able to figure out the price over the phone (none of this 'come in and we'll talk about price' nonsense) and they were clear about the reasons for the price while working t...
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Sales Rating Outstanding buying experience! Written by mekanik3 on 08/18/16 11:20:31 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Otto's BMW is an excellent dealership to purchase or lease a BMW. The sales staff is outstanding. I recommend Heath Cameron, Client Advisor, for your purchase (he will get you the best deal), and for an exceptional Encore, schedule your appointment with Brian Menda, BMW Genius. I would also sugge...
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