Service Audi West Chester Car Dealership West Chester Pennsylvania | Edmunds
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Audi West Chester Service Reviews

  • 1421 Wilmington Pike
  • West Chester, PA 19382 (map)
  • (844) 626-1434
  • Chat with Dealer

Service Reviews

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Service Rating Terrible Service - 0 starsTers By Appalled on 08/18/18 01:49:37 PM PDT
Recommend this dealer? No

TERRIBLE SERVICE!! 0 STARS deserved and our Q7 brakes need replaced after 22k miles. We have had 6 Audis (4 A4 and 2 Q7) and never experienced such poor service. During the last 5 services on our 2 current Audi's we have had the wrong parts ordered, showed up 2x to pick up our vehicle only to be t...
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Service Rating Avoiding customer complaints - won't handle safety issue By smellody on 05/07/18 08:26:53 AM PDT
Recommend this dealer? No

I would give Audi West Chester no stars if this was an option. My wife and I purchased a 2017 Audi A3 in June 2017 and while the purchase process was easy and seamless, once we started to experience issues with tires getting bubbles during normal driving conditions and looking for help - they have b...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Repeatedly damaged car By MRA2016 on 03/26/16 08:06:28 AM PDT
Recommend this dealer? No

This is a PSA. If you value your time, money, and your vehicle, DO NOT let this dealership touch it! I apologize for the length of this review, but this company has done A LOT to deserve this rating. Let me just summarize by saying: 3 times this service department has touched my brand new...
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