Service Reviews - 515768236

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Dealer Service Reviews

Service Rating:

Outrageous Service Pricing

Written by dice5 on 08/25/11 01:35:50 PM PDT Go back to Service reviews
Recommend this dealer? No

Run far and fast from this dealership if you are looking for service. They are a ripoff. Charged over $300 for doing nothing. Tried to charge over $700 saying the replaced a thermostat, gasket, and sparkplug. Why would you put parts in a car with a blown engine? Told me the engine was hot and melted the gasket. The engine had not been run in over 3 days when they got it, it was blown. They later called and said they made a mistake. they took the head off the engine, but did nothing. They did not even screw the head cover back down.The engine was obviously blown on the car before it arrived. They stated it would cost $5500 to $7100 to replace the engine. This is the highest I have heard for replacing an engine by about 3K. I am paying $550 to get the car away from these theives. They may be all right to by a car from per the other reviews here, but you never want to take it to this company for service unless you have very deep pockets. Not something you find much in a college town. Just to let you know I am getting the engine replaced for $2000 with a 3 year warranty. Do not get a car serviced by this dealership.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Not applicable

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