Bergey's Buick GMC
Customer Reviews of Bergey's Buick GMC
Bergey excellent service
byon 07/22/2022
We ordered a new Yukon through Walter McGinty at Bergey GMC. Great communication and follow up. Very smooth and transparent process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great service center
byon 09/18/2023
Had Inspection & brake issue. They treated with great respect
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 11/17/2022
Timely & well done
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 08/03/2022
Pleasure doing business here !!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bergey excellent service
byon 07/22/2022
We ordered a new Yukon through Walter McGinty at Bergey GMC. Great communication and follow up. Very smooth and transparent process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
5 Star Dealer
byon 04/19/2020
Service work is always done correctly and on time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GMC service does a great job
byon 12/03/2018
great experience, very friendly and respectful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Experience Buying a 2015 GMC Acadia
byon 12/30/2017
Dealership was great to deal with and prices were very good. I had an issue with MD state inspection in that the tires didn't pass. The manager at Bergey suggested I go to my local GMC dealer to get their opinion. That dealer said they would not pass state inspection due to some dry rot in the treads. I spoke with the manager at Bergey's, who called the service advisor at my local dealership, and worked out a deal so that 4 new tires were covered. They stand behind their product, and I would recommend them for their competitive pricing, excellent service, and impeccable integrity.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 07/18/2017
My wife and I just purchased a Pre-Certified 2014 GMC Terrain from Bergey's. Our sales person Glenda Bergey Leatherman was a joy. She made the experience truly painless. She got the ball rolling prior to us arriving with the credit review/approval. With the financing already out of the way we weren't sitting around for hours. The entire process took maybe 2hrs total. Jay Kircher our finance associate was informative BUT not at all pushy. He laid out options to consider but NEVER made it life or death which I will always respect. Once all paper work was signed and completed Glenda walked the wife and I through the setup of the Phone system, SiriusXm, etc.. and answered any questions we may have had (again Professional Service from Beginning to End). I would recommend Bergey's to my family and friends, because I know they will be treated with care and respect. As another reviewer stated, if you want to purchase a car from a dealer who stands behind their vehicles, Bergey's is the place to go.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Used car purchase
byon 07/01/2015
Jeff Nice made purchasing our 2013 Buick a very pleasant experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Tahoe service at Bergey's.
byon 01/07/2015
As always, the people at the service desk were friendly and totally professional. The car was serviced in a timely manner and it is comfortable in the customer waiting area. Great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 12/26/2014
Stopped in for an oil change with no appointment. No problem did it right away plus checked all the fluids. 45 minutes in and out plus a free car wash! Also got a discount since I bought the car there!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
As always, pleasant customer service!
byon 12/19/2014
The young man at the service desk (unfortunately I can't remember his name) is always incredibly friendly and personable. He is pleasant and knows his job very well. He's the perfect person to have working at the desk with customers!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
pleasant experience
byon 12/19/2014
The service dept (Dante and Mr.K.) were great in trying to solve the problem I had with the Encore shimee. I finally decided to trade it in last Saturday and this is the second time this year I had the pleasure of dealing with Renita, she makes purchasing a car a pleasant experience, along with Dave and Derek.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Nov_2014
byon 11/06/2014
Chuck Bernatowicz was great to work with. He kept me up to speed with the progress and followed through on each request I had.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Totally Satisfied
byon 11/03/2014
Accommodated though late to my appointment.In and out. Scott DeMent (my salesperson) was even concerned that all went well with my service and vehicle performance.Service manager was very pleasant.Looks like I picked the right dealership;quite a distance but well worth the travel.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2008 sierra 2500hd
byon 10/11/2014
When I scheduled my apointment I was informed of all cost up front. All requested work was performed and at stated cost. I was promptly informed at completion. Satisfied as usual!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bergeys service
byon 09/30/2014
The price for the oil change was okay, but I used to take my car to Lansdale Chrysler before I moved to Souderton last year, and they never charged me to replace a taillight bulb...no labor charge and no bulb charge, so I guess I'll drive a little further and go back to them for my service needs....I also didn't get a call that the car was done until the second day they had it for an oil change.....seemed a bit long for a minor service....
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Collision and Oil Change
byon 09/15/2014
Had car in for repairs at the Collision Center and they made sure I got an Oil change I needed when they were done with the repairs. Picked up the car clean and oiled. Was very happy. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Superior service
byon 08/15/2014
My new 2014 Acadia Denali with less than 4,000 miles on it began making a whining noise and I was concerned it could be a potential issue with the transmission so I took it in to be checked, it was reported that the fluid level was low. The service personnel were all supportive and assured me that the issue would be resolved. The level of service I received could not have been better.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bergey's GMC Service Department
byon 08/09/2014
I've always been impressed with Bergey's service department. I've talked you guys up so much that two of my neighbors are now utilizing your service. Keep up the good work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bergey's Souderton Service Dept.
byon 06/18/2014
I called last minute late Friday about the lift-gate struts failing on my SUV. The service department got me in the next day and it was done in less than 20 minutes! Great experience, as usual at Bergey's Souderton!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments