Pennsylvania Dealerships - Toyota of Scranton of Scranton Pennsylvania
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Toyota of Scranton Sales Reviews

  • 3400 N Main Ave
  • Scranton, PA 18508 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Ford Edge Written by Debrian79 on 01/10/17 12:09:28 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Shawn VonPoppe, our salesman couldn't have been any nicer to us. He was very patient while we made our decision. He was very professional while giving us that extra personal touch. He did extras that I didn't expect. The staff was very friendly and the coffee was delicious and a nice touch.
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Dealer Response

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at Toyota of Scranton and that Shawn was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mary Jo Pr... Read more

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Sales Rating Stellar Experience Written by robstoy17 on 01/09/17 10:31:29 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Not having to deal with the usual "tennis match" with the sale person and manager. Tim the sales manager came to meet me within moments after I told the sales person I had a great trade in and wanted to make a deal on a new iM. Tim made the whole process painless and efficient. I was able to be done...
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Dealer Response

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does... Read more

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Sales Rating Jack Lawless and Toyota of Scranton always exceeds expectations Written by araholtz on 01/07/17 07:28:07 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My saleperson, Jack Lawless. This is the second vehicle purchased from him in the past 8 months. Jack is always mindful of trying to satisfy my vehicle requirements at a fair price. I have already and will continue to refer friends and family to him.
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Dealer Response

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Toyota of Scranton and it’s great to hear of your continued business. Jack is wholly devoted to the success of our guests’ experience... Read more

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Sales Rating Great Dealership & Salesman Written by stonedl on 01/03/17 07:43:36 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Dave Morrison is my salesman and I am very pleased with his performance. He worked diligently to meet what I was asking for even with distractions that having a wife with cancer caused for the process. He was very understanding and flexible when I needed to change a scheduled meeting and in answerin...
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Dealer Response

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Dave was able to meet your needs. At Toyota of Scranton, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car b... Read more

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Sales Rating New Car purchase Written by Josiah53 on 01/03/17 07:29:01 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Prompt, Courteous, Patient. Dealership is clean, bright, everyone is helpful. Sales staff is honest, engaging. Truck was detailed at time of purchase. Sales staff ensured I had a comprehensive tutorial on all aspects of operating the truck and options,
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Dealer Response

Thank you for your review and business as a customer, Josiah. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in... Read more

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