JL Freed Honda

by Angrycustomer on 06/28/2019

Avoid this dealer. They will lie and bait and switch their price on you. Very unethical. I had worked with one of their sales reps and finally had a all in out the door price in writing from them that was acceptable and I informed them I accept the offer and want to come in and buy. After we agreed and I am about to head to the dealership, they reach back out and say they now have to raise their price and they can not honor the agreed to price that was just provided in writing by their sales rep. They tried to raise the price $1,300 and still expected me to go through with the purchase. Do not buy from them. They will lie to you.

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by Justin_V on 04/12/2017

I was very satisfied with my experience at J.L. Freed Honda. After searching the dealership's website for available inventory, I submitted an online inquiry. The next morning, I received a telephone call and was invited to come to the dealership for a test drive. My salesman, Jerry Gonzalez was very courteous and respectful. The paperwork presented to me was very clear and exact - the numbers added up (to what I had calculated independently). Completing the paperwork and signing off with Business Manager Chris was a breeze. Since I went on a Saturday, it was a bit busier than an ordinary weekday and so there was a delay waiting for Chris as there were a few other contracts ahead of me. In the end, it was just under 3 hours from start to finish. I will certainly recommend any friends to Jerry for sales and to this dealership.

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by PaulRupe on 08/20/2016

Went to dealer and was greeted by Salesperson Pat Collucci outside the front door. A pleasant no pressure sale person that was honest immediately with suggestion that maybe i should consider a new vehicle as opposed to Used one that drew me into the dealership. We reached a price agreement on a 2017 Ridgeline on my first offer 2nd try. I had a handshake agreement within 15 minutes of entering the dealership. Pat prepared an agreement of sale i signed, left a slight deposit and returned later in the day to take delivery. Delivery was a snap as the finance department got me 1.5% better rate than i expected. Total time to sign everything and walk out with keys to my new Ridgeline was 10 minutes as everything was prepared for signature. This was clearly the fastest, most professional car transaction ever. Thank you to Pat and the management at JL Freed for this professional transaction. Paul Rupe

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by wildbill212 on 05/21/2016

I got the best deal I have ever got from J L FREED on my Crystal Black 2016 Honda Accord Sports Coupe EX-L, V6 3.5L V6 w/6 speed Manual transmission. I know I got the best price as I looked at the entire East Coast of the USA, and J L FREED beat everyone by at lest $500 and some dealers by much more than that. John Szysco,Leeanne,Alex the finance Man and the front desk Lady and everyone else at the dealershi made me feel welcome, and I got what i asked for my Trade-in as well making this the best new car deal purchase of my life. I HIGHLY RECOMMEND J L FREED .

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by angelagiuranna on 12/08/2015

I had a wonderful experience with J.L. Freed Honda. I leased a 2015 Honda Civic through John Syzszko, and he literally provided me with the most positive, pleasant, not at all pushy service I've ever had in any sales experience. He went above and beyond his duties of a salesman for me, and because of his out of this world service, I would very highly recommend J.L. Freed Honda to anyone looking into buying or leasing a vehicle.

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by hondavan3 on 11/06/2015

I emailed JL Freed Honda first and was impressed with the initial warm contact. When I walked in I was not ambushed by hungry salesman but allowed to speak first. They gave me more than a fair price for my used car. They listened to my counteroffer, and second counteroffer, never getting upset or annoyed with me. When we did agree they went to bat for me on the rate of my loan. They never brought a manager into the mix and the Finance department was flexible with the overall price. Geoffery Smith was professional and personable; understood my needs and didn't push me towards something I wasn't comfortable with. Geoffery was very knowledgable and supportive of Hondas as he was a transmission mechanic for 25+ years. Sean Lipschultz was personable, not pushy or intimidating. He was honest and respectful to me, a young with zero leverage, young credit and a young family. I will stopping here first when we're looking for our next vehicle.

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by Jayvee2016 on 10/23/2015

Mark Iatarola was our Sales Representative. He was friendly, caring, patient and informative. He took good care to meet our needs and worked well with patience to finally close the deal. Our choice is the Honda Accord Ex-L 2016. JL Freed had been our choice to purchase our Honda more than 10 years back. We decided to purchase our vehicle once again from them. They were very helpful in going over all the options, and the differences between our present car and the 2016 Hondas. We wanted to get the order in before November and we were able to do just that Last week. The sales person was very courteous and listened to our needs and worked with us so that we could close the deal.

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by Essveearr on 10/20/2015

We made Initial contact on Thursday, Narrowed our choices to a 2016 Accord EX-L V6 or a CRV-SUV EX-L and got preliminary pricing on Friday. Decided on the former and made our offer on Saturday. After dealer's counter offer and our final offer, we were on the same page on the morning of Monday . Shook hands and signed papers on the afternoon of Monday! The whole process was smooth!! Through the process, the salesman Mark Iatarola, exhibited a high degree of professionalism. He took time to understand our backgrounds and needs, explain the vehicle specs and included accessories in detail, suggest optional accessories we may need, offer reasonable pricing, help us arrive at the choice of our vehicle and offer preliminary pricing. Once decided, he analyzed the basis for our offer, made his counter offer, accepted our final offered walked us through the signing process. He treated us with respect and a friendly demeanor. He will be an asset to J.L.Freed and we recommend him highly to our friends! We went to buy a car and walked away with a friend!!

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by ALLCASHNOCAR on 07/06/2015

This is the WORST sales experience I've ever had. Does ANYONE know a car dealer that is "Too Busy" to sell a used car? This place is that dealer. It has been almost a week, and they have yet to return a call.

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by AFLora on 04/30/2015

I had a very bad experience on Sat April 25, 2015 at JL Freed Honda dealership, I was dealing with Salesman Chris B for 2 cars and we had a good discussion regarding pricing and a this guy Sean L jumped into the conversation with his arrogant attitude and treated us with very badly.He made us feel as if we were discriminated for Racism. We were planning to spend almost $56,000 with them for two cars obviously we need some time to think and plan and judge everything. This guy Sean said, " you are wasting our Saturday. " if ALL CUSTOMERS ARE WASTING HIS TIME then what he doing there, what kind of business he is running. We were ready to to hit the deal but his attitude really [non-permissible content removed] us off. You cannot deal with customers like this -"ABSOLUTElY NOT ACCEPTED". Its shame on the company they have untrained staff which give bad reputation to the well established 180 yr old company fist i was impressed by the name and reputation of this company but the customer service still need a lot of work. I m very disappointed. Later we went to Conicelli Honda dealership were we hit our deal with BEST CUSTOMER SERVICE AND WAY LOWER PRICE THAN

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by kbarkley on 02/04/2015

We had a comfortable sales experience with Pat Colucci from start to finish - No bull, no hype. Transparent process throughout led to my first leasing experience of a new Civic. For someone who approaches buying a new car like going to the dentist, it was a pleasant relief dealing with Pat and the team at J.L. Freed.

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by sunshine88 on 05/15/2014

First off this dealership does not publish any prices on their website. So, I called the internet sales phone number. Debbie answered. When I asked her for the internet price she asked me to go to the website. I told her the company website does not have an option for it. She should know better. I believe she is just one lazy person who wanted me to write down the prices. What a shame......

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by suest2 on 04/14/2014

There was no question that I would go to Geoff S at JL Freed Honda when I was ready to buy my new Honda. My husband had bought a new car from Geoff a few months ago and I saw how Geoff worked for him and made everything easy. As expected he was great to deal with. He took care to make sure that I was totally pleased with my new Honda and made sure that my trade in was fair for my old Honda. I am totally pleased with JL Freed and Geoff. I know they stand behind their cars and will always be there for their customers. Sus S

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by docjedi on 04/02/2014

I cannot stress enough what a great experience I had at this dealership! Everyone was honest and very friendly. Sara and Debbie from internet sales were very helpful, and our salesman, Geoff S, truly shined as an honest and sincere person. When Geoff asks, "How can I help you?", he really means it. It is obvious that he treats his position as an opportunity to help someone through the disquieting process of purchasing a new vehicle. Throughout the entire process, he proved he was there to work for me, and to help me and my family in any way possible. This was the best purchasing experience I have ever had! If you are looking to purchase a car, I highly recommend this dealership, Geoff and his team. I drove quite a long distance to get to this dealership, but it was worth the drive to have such a great experience. My family and I are very thankful to Geoff and his team. I hope this review helps them get the credit they deserve.

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by teedie5143 on 03/04/2014

We wanted to look for a new car. Our Honda was 13 years old. We actually were dreading going to a dealer but the people at JLFreed could not have been better. They were friendly,helpful and honestly had our best interest at heart. I have already started recommending them and will continue to do so. Our salesperson Geoff,was so funny,friendly and helped us with our selection. He could not have made it easier if he had tried! You could tell how much he loved his job. As for our selection...we bought a Honda CRV..and if it had a refrigerator..we would live in it.

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by lnadwodny on 03/03/2014

Just bought a new Honda CRV from Jeff P at JL Freed Honda. Jeff is great !! He sold us our used Honda Accord five years ago and I knew we would be back. Jeff is very professional and his attention to detail is second to none !! He is so patient and trustworthy. He made buying our new CRV fun .

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by linr1 on 01/14/2014

We went to J.L Freed with two goals. First, we had an expiring lease on a Honda Accord and wished to purchase either the existing leased vehicle or a new Accord. Second, we wanted to purchase a new or used Civic, or possibly lease one. Ron D worked with us to evaluate all of the options from both quantitative and qualitative perspectives, arranged for us to test drive multiple vehicles, determined the trade-in value of our trade-in vehicle, handled all of the resulting paperwork seamlessly, and had our new cars cleaned and prepared for us to take with us that day, including Simonizing the interior and exterior of the Accord. We walked out of the dealership about 6 hours later with a new 2014 Accord and a lease on a new 2013 Civic. The entire process was efficient, pressure-free, and working with Ron was a pleasure! We are extremely happy with our new Hondas, as well as our experience with everyone at the J.L. Freed dealership.

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by mwhoppes on 09/04/2013

I had a wonderful car buying experience at J.L. Freed Honda. I bought a new Honda Pilot Touring and absolutely love it. Dan and Sean were very laid back and not pushy at all. They explained all my options and even offered some alternatives, such as an aftermarket remote start over the factory one. I came in on Dan's day off and Geoff was more than happy to answer my questions and move the process along in Dan's absence. I would definitely go back to J.L. Freed Honda!

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by jackh100 on 08/31/2013

Service was Great. Both Ron and Geoff were very friendly and knowledgeable re the CV-R that we purchased. Ron answered all of our questions in a very friendly and profeeional manner. Just came back from our first trip and were veery happy with the cars performance.

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by susandw on 07/27/2013

I enjoyed working with Pat Colluci and Sean Lipschultz to purchase my new Honda Civic. It was an easy process. They were very informative on all aspects of purchasing my car. They were friendly and treated me with respect. I would definitely recommend J.L. Freed and these two gentlemen to any of my friends or family. I know they will be taken care of.

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by peg9 on 07/06/2013

I was extremely pleased with the customer service that I received from Himanshu. He was very knowledgeable about the Honda CRV that I wanted to purchase. I will highly recommend him to anyone interested in buying a car.

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